Exam 220-901 Practice – Set C Flashcards

1
Q

A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the following wiring connectors should the technician use when terminating the cable?

A. BNC
B. RJ-12
C. RJ-45
D. ST
E. F-connector
A

C. RJ-45

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2
Q

Which of the following pin pairs remain with the same wire color for either T568A or T568B?

A. Pair 1 & 8
B. Pair 2 & 7
C. Pair 3 & 6
D. Pair 4 & 5

A

D. Pair 4 & 5

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3
Q

A workstation would MOST likely be connected to an office network using which of the following cable types?

A. eSATA
B. Bluetooth
C. SCSI
D. Ethernet

A

D. Ethernet

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4
Q

A technician configures a new laptop for a customer and tests it before packing it up. When the laptop arrives, it is unable to connect to any wireless networks. Which of the following should the technician instruct the customer to check FIRST?

A. Amount of Installed RAM
B. Updated WiFi drivers
C. CMOS battery
D. External toggle switch

A

D. External toggle switch

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5
Q

A small workgroup inherits a second-hand printer without networking capabilities. Which of the following is the BEST method of sharing this resource among the workgroup?

A. Connect the printer to a Bluetooth adapter in order for the users to print
B. Connect the printer by using the onboard Infrared port
C. Connect the printer to a user’s workstation and share the device
D. Connect the printer to a parallel switch box

A

C. Connect the printer to a user’s workstation and share the device

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6
Q

Which of the following would require the need for a POTS line?

A. Modem
B. Router
C. Switch
D. Hub

A

A. Modem

Explanation:
http://computer.howstuffworks.com/dsl.htm

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7
Q

Which of the following cable types has a MAXIMUM transmission rate of 100 Mb?

A. CAT3
B. CAT5
C. CAT5e
D. CAT6

A

B. CAT5

Explanation:
http://en.wikipedia.org/wiki/Category_5_cable

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8
Q

A technician is preparing to donate several workstations to a local school but wants to ensure the hardware is not faulty. Which of the following tools will test the internal hardware for failures?

A. Checking disk utility
B. Built-in diagnostics
C. Wiping drive utility
D. Reinstalling the OS

A

B. Built-in diagnostics

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9
Q

An example of built-in system diagnostics includes which of the following?

A. POST cards
B. Indicator lights
C. TPM
D. BIOS settings

A

B. Indicator lights

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10
Q

Which of the following types of media connectors carries digital video as well as audio?

A. DVI-D
B. DVI-A
C. HDMI
D. VGA

A

C. HDMI

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11
Q

Which of the following devices would MOST likely require a serial adapter to be installed on a modern PC?

A. External modem
B. TV tuner
C. Mouse
D. Keyboard

A

A. External modem

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12
Q

A technician is trying to connect the high-end 5.1 surround sound audio system to their Home Theater PC. Front and rear channels produce the sound but the subwoofer and the front speaker seem to be muted. Which of the following would the technician MOST likely check to resolve the issue?

A. The power cable of the 5.1 surround sound audio system.
B. The subwoofer and the front channel speaker drivers are installed properly.
C. The subwoofer and the front channel speakers are not defective.
D. The subwoofer and the front channel speaker’s RCA cable connection to the computer’s audio card.

A

D. The subwoofer and the front channel speaker’s RCA cable connection to the computer’s audio card.

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13
Q

When using the file transfer protocol in active mode, which of the following ports is used to transfer a file?

A. 20
B. 23
C. 25
D. 115

A

A. 20

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14
Q

Before installing a new expansion card, which of the following should a technician consider? (Select TWO).

A. CPU type
B. Free hard drive space
C. Power supply wattage
D. Amount of RAM
E. Bus type
A

C. Power supply wattage

E. Bus type

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15
Q

Which of the following describes a Class A IP address?

A. The last octet is between 1 and 128 with a subnet mask of 255.0.0.0
B. The first octet is between 1 and 128 with a subnet mask of 255.255.255.0
C. The first octet is between 1 and 128 with a subnet mask of 255.0.0.0
D. The last octet is between 1 and 128 with a subnet mask of 255.255.255.0

A

C. The first octet is between 1 and 128 with a subnet mask of 255.0.0.0

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16
Q

Which of the following RAM types can continue working if there is corrupt data?

A. Non-parity
B. Dual channel
C. Buffered
D. ECC

A

D. ECC

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17
Q

A user reports a number of inappropriate files appearing and disappearing from their computer. The technician identifies a program running that would appear to be the source of the rogue data. Which of the following should the technician do NEXT?

A. Discover where the files originate
B. Report the activity to management
C. Preserve the inappropriate files
D. Document the result of the service call

A

B. Report the activity to management

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18
Q

A user has downloaded an image file and needs to install an application from the image. When trying to execute or open the file, an error is displayed. Which of the following should the user perform?

A. Download a different file from the website
B. Rename the extension of the file to a known extension
C. Verify the MD5 hash of the downloaded file
D. Mount the file as an emulated DVD

A

D. Mount the file as an emulated DVD

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19
Q

Peter, a user, requests that a new printer be installed for his SOHO environment. Peter wants to be able to print to the device from any location within the SOHO. Which of the following should be used?

A. Infrared (IR)
B. Serial
C. 802.11
D. Bluetooth

A

C. 802.11

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20
Q

Which of the following is the MAXIMUM number of unique addresses in a Class C network?

A. 64
B. 128
C. 254
D. 255

A

C. 254

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21
Q

A user has 350 Gigabytes worth of videos they would like to back up. At the very MINIMUM, which of the following could backup these pictures to a single medium?

A. Zip Drive
B. DVD Burner
C. LTO Drive
D. Blu-Ray Burner

A

C. LTO Drive

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22
Q

Which of the following has a MAXIMUM transmission speed of 10 Mbps?

A. CAT3
B. CAT5
C. CAT5e
D. CAT6

A

A. CAT3

Explanation:
http://customcable.ca/cat5-vs-cat6/

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23
Q

Which of the following wireless encryption types is vulnerable to weak IVS attacks?

A. WEP
B. WPA
C. WPA2
D. AES

A

A. WEP

Explanation:
http://www.networkworld.com/research/2002/0909wepprimer.html

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24
Q

A technician has a desktop with two hard drives. The technician would like to configure a RAID array such that one drive can fail, but data can still be accessed. Which of the following RAID types should the technician install?

A. 0
B. 1
C. 5
D. 6

A

B. 1

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25
Q

A technician replacing a CRT monitor and the battery inside of a UPS wishes to dispose of the replaced hardware. Which of the following should the technician do to BEST ensure proper disposal?

A. Store equipment in IT inventory.
B. Donate to a local nonprofit organization.
C. Follow local government regulations for disposal.
D. Affix MSDS sheet to items for the waste management company.

A

C. Follow local government regulations for disposal.

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26
Q

Which of the following cable types should always be used through life safety areas?

A. PVC
B. Plenum
C. STP
D. Fiber

A

B. Plenum

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27
Q

Which of the following wireless standards operates either exclusively or optionally in the 5.4GHz spectrum?

A. A and B
B. A and G
C. A and N
D. G and N

A

C. A and N

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28
Q

Newer laptop and TV LCD display panels can be viewed from any angle without loss of image quality. Which of the following technologies do these panels use?

A. TTL
B. OLED
C. IPS
D. CCFL

A

C. IPS

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29
Q

A client wants to take their old VCR tapes and put them on a DVD. Which of the following expansion cards would need to be installed in a computer to perform this task?

A. TV tuner
B. Video graphics
C. Sound
D. Video capture

A

D. Video capture

Explanation:
http://www.wikihow.com/Transfer-VHS-Tapes-to-DVD-or-Other-Digital-Formats

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30
Q

Which of the following cables is normally associated with a DB-15 connector?

A. STP
B. VGA
C. DVI
D. RCA

A

B. VGA

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31
Q

Which of the following is MOST likely to be reset during a standard printer maintenance?

A. Print job cache
B. Paper and tray settings
C. Page count
D. Job queue

A

C. Page count

Explanation:
It is important to reset page count during standard printer maintenance. This is to make sure you get the proper page count before and after the maintenance to check printer usage.

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32
Q

Which of the following provides the BEST solution for customers needing quiet cooling options?

A. Side panel slots
B. Liquid based
C. Additional fans
D. Thermal paste

A

B. Liquid based

Explanation:
http://www.pcworld.com/article/2028293/liquid-cooling-vs-traditional-cooling-what-you- need-to- know.html

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33
Q

Which of the following panel types consumes the MOST power?

A. Plasma
B. LCD
C. LED with no backlight
D. LED with backlight

A

A. Plasma

Explanation:
A Light emulsification diode with a backlight consumes more power than an LCD or plasma. First the LED needs power. The backlights are another component that requires power. Although the power an LED consumes is far less than what CRT monitors consumed.

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34
Q

A user states that a network printer, attached to and shared from a co-worker’s computer, does not always print the jobs submitted to it. The user adds that it seems to happen at different times throughout the day, but at other times works fine. Which of the following is MOST likely the cause?

A. The co-worker’s computer is hibernating
B. The user’s print drivers are incompatible
C. The printer has entered power save mode
D. The submitted jobs are incompatible

A

A. The co-worker’s computer is hibernating

Explanation:
The computer might be hibernating. Since the problem occurs certain times throughout the day, the print jobs submitted to it might only be active when the computer is active. If the computer is hibernating, print jobs will not be able to go through the printer.

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35
Q

A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?

A. Clock speed
B. Hyperthreading
C. Fan speed
D. Number of cores

A

A. Clock speed

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36
Q

Modern laptop screens are much brighter because of advances in which of the following technologies?

A. LED
B. Batteries
C. Inverter
D. Plasma

A

A. LED

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37
Q

Which of the following is the subnet mask for a Class A IP address?

A. 127.0.0.1
B. 255.0.0.0
C. 255.255.255.0
D. 255.255.255.254

A

B. 255.0.0.0

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38
Q

After upgrading a customer’s motherboard and CPU, the PC will not boot. The technician can hear a single long beep lasting 4-5 seconds. This beep repeats until the unit is powered off. Which of the following is the MOST likely cause of this alarm?

A. The technician has shorted out the motherboard.
B. The technician has not properly seated the RAM.
C. The technician has not connected the keyboard.
D. The power supply is insufficient for the upgrade.

A

B. The technician has not properly seated the RAM

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39
Q

Which of the following cable types deliver a non-digital signal? (Select TWO).

A. HDMI
B. DVI-D
C. Display Port
D. VGA
E. DVI-A
A

D. VGA

E. DVI-A

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40
Q

A user has a new network printer they want setup in their home. The user wants all their PCs as well as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements? (Select TWO).

A. 802.11g
B. USB
C. Ethernet
D. Bluetooth
E. Serial
A

A. 802.11g

C. Ethernet

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41
Q

Which of the following standards would be used on a wireless router to support speeds up to 150 Mbps?

A. 802.11a
B. 802.11b
C. 802.11g
D. 802.11n

A

D. 802.11n

Explanation:
http://www.dslreports.com/forum/r24272206-802.11N-Uplink-only-up-to-150mbps

42
Q

Which of the following are characteristics of transferring data using fiber as the medium? (Select TWO).

A. Fiber can transmit data the farthest distance without requiring a repeater
B. Fiber is the least susceptible to EMI
C. Fiber is the most susceptible to changes in temperature and humidity, which can cause varying transmission speeds
D. Fiber can transmit power as well as data, which will lead to cost savings
E. Fiber is the least expensive means of transmitting data

A

A. Fiber can transmit data the farthest distance without requiring a repeater
B. Fiber is the least susceptible to EMI

Explanation:
http://computer.howstuffworks.com/fiber-optic4.htm

43
Q

A technician needs to extend the wireless signal in a building. Which of the following should the technician use?

A. Access Point
B. Switch
C. Hub
D. Router

A

A. Access Point

Explanation:
http://en.wikipedia.org/wiki/Wireless_access_point

44
Q

Which of the following cable types is characterized by an insulated core wire covered with a braided shield?

A. STP
B. CAT3
C. UTP
D. RG-59

A

D. RG-59

45
Q

When building a custom PC, which of the following PC roles is MOST likely to require a high-end graphics card? (Select TWO).

A. CAD Workstation
B. Home Theatre PC
C. Thin Client
D. Gaming PC
E. Virtualization Workstation
A

A. CAD Workstation

D. Gaming PC

46
Q

Laser printers differ from thermal printers because:

A. they use an electro-static field while thermal printers use heating elements to expose the image.
B. they use ink while thermal printers use a ribbon to transfer the image on the paper.
C. they use laser while thermal printers use heat to melt the toner on the paper.
D. they use heat to expose the image while thermal printers use heat to transfer the image.

A

A. they use an electro-static field while thermal printers use heating elements to expose the image.

47
Q

A customer has a shared printer on their front desk. Both the printer and computer are heavily utilized on a daily basis. The user states the computer is constantly bogged down when they print a large document and would like it fixed. The BEST solution would be to:

A. remove the printer share from the network.
B. attach the printer to a print server.
C. purchase inexpensive inkjet printers for all users.
D. move the print share to another computer.

A

B. attach the printer to a print server.

48
Q

Which of the following socket types is for an AMD CPU?

A. 940
B. 775
C. 1155
D. 1366

A

A. 940

Explanation:
http://en.wikipedia.org/wiki/Socket_940

49
Q

Which of the following helps law enforcement show accountability for evidence as it was gathered?

A. Drive hashing
B. Chain of custody
C. Drive image creation
D. Court subpoena

A

B. Chain of custody

50
Q

A technician has replaced a riser inside a server and the riser is failing again after reboot. Which of the following should have been used when initially replacing the riser?

A. Compressed air
B. Vacuum cleaner
C. Proper cable management
D. ESD mat

A

D. ESD mat

Explanation:
http://en.wikipedia.org/wiki/Antistatic_mat

51
Q

Peter, an irate customer, calls the help desk and informs the technician that no one has fixed his problem. The technician looks up the request in the system and finds that the issue is a warranty claim for accidental damage that is not covered by the company. Which of the following would be the BEST approach to resolve Peter’s concerns?

A. Tell Peter that the warranty company has already decided not to fix his computer due to the notes in the system.
B. Immediately escalate Peter to the company’s department manager.
C. Tell Peter that he does not have an accidental damage warranty and end the call politely.
D. Listen politely to Peter and inform him that accidental damage is not covered by his warranty and escalate to a manager.

A

D. Listen politely to Peter and inform him that accidental damage is not covered by his warranty and escalate to a manager.

Explanation:
You need to be as polite as possible while maintaining business ethics. Politeness is the key to winning an individual’s trust. Tell her the accidental damage is not covered by the warranty and give her insight into warranties. Escalate the problem to a manager for a resolution.

52
Q

A customer needs 4 new systems for their engineering design department. Which of the following options would BEST satisfy the client’s requirements? (Select TWO).

A. USB 3.0
B. DVI output
C. Thin client
D. Workstation
E. Fast Ethernet
A

B. DVI output

D. Workstation

53
Q

Which of the following RAID types employs two identically sized disks and creates a mirror for data redundancy purposes?

A. RAID 0
B. RAID 1
C. RAID 1+0
D. RAID 5

A

B. RAID 1

54
Q

A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?

A. FireWire card
B. Network card
C. Thunderbolt card
D. Video card
E. Sound card
A

D. Video card

55
Q

Which of the following expansion cards would MOST likely require the use of an external power connector to function properly?

A. PCI Express video card
B. PCI Express fiber card
C. PCI Express sound card
D. PCI Express network card

A

A. PCI Express video card

Explanation:
http://electronics.stackexchange.com/questions/49216/how-do-pci-express-graphics-cards-pull- power-from-both-the-slot-and-the-external

56
Q

Which of the following connectors provide power to the system board? (Select TWO).

A. IDE
B. SATA
C. Molex
D. 4-pin 12v
E. 24-pin ATX
F. 6-pin PCIe
A

D. 4-pin 12v

E. 24-pin ATX

57
Q

Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

A. Acquire the appropriate tools that are going to be used.
B. Touch the case to discharge static.
C. Remove loose jewelry.
D. Refer to manufacturer documentation.

A

B. Touch the case to discharge static.

58
Q

Which of the following tools are commonly used to remove dust and debris from inside a computer? (Select TWO).

A. Cotton and alcohol
B. Vacuum
C. Compressed air
D. Anti-bacterial surface cleaner
E. Feather duster
A

B. Vacuum

C. Compressed air

59
Q

An outline of an image can be viewed on a laptop screen, but it is very dim and the screen appears almost black. This can be caused by a failing. (Select TWO).

A. inverter.
B. LCD.
C. plasma screen.
D. CRT.
E. OLED.
A

A. inverter.
B. LCD.

Explanation:
The problem might be caused by a display inverter which powers backlight or the LCD itself. When the screen goes dim, inverter is the culprit. If the screen appears almost black, the LCD might be failing.

60
Q

A customer reports that a printer is constantly jamming, and paper is usually stuck in the paper tray. Which of the following is the MOST likely cause?

A. Transfer belt
B. Fuser assembly
C. Pickup rollers
D. Duplex assembly

A

C. Pickup rollers

61
Q

For best performance, a high-end graphics card should be installed in which of the following slots?

A. PCIe x16
B. AGP 4x
C. PCI x2
D. PCI

A

A. PCIe x16

Explanation:
http://en.wikipedia.org/wiki/PCI_Express#External_PCIe_cards

62
Q

Which of the following is the BEST protocol to use for securely transferring large files?

A. Telnet
B. SSH
C. SFTP
D. FTP

A

C. SFTP

Explanation:
http://en.wikipedia.org/wiki/SSH_File_Transfer_Protocol

63
Q

When a technician is planning to replace a laptop hard drive, the technician will need to:

A. select a drive that is the correct form factor.
B. choose the correct drive cache size for the laptop.
C. also upgrade the memory.
D. verify voltage requirements.

A

A. select a drive that is the correct form factor.

64
Q

A technician, Peter, is working on a small form factor PC and needs to install an additional NIC card. Upon closer inspection, Peter notices that he cannot close the case with the new NIC installed. Which of the following cards does Peter need to complete the installation?

A. FireWire card
B. Parallel card
C. Storage card
D. Riser card

A

D. Riser card

65
Q

When installing a printer in Windows, which of the following is the purpose of the Additional Drivers button on the Sharing tab in the printer’s properties?

A. To add additional drivers to emulate a different printer
B. To add additional drivers for other printers on the computer
C. To add additional drivers for other operating systems
D. To add additional drivers for different printing modes

A

C. To add additional drivers for other operating systems

Explanation:
In the sharing tab, there is a button marked Additional drivers. This is to add drivers to emulate a different printer.

66
Q

Which of the following devices is MOST likely to outperform a 15,000 rpm SAS hard drive in read speed?

A. Compact flash
B. SSD
C. Tape
D. SD

A

B. SSD

Explanation:
http://www.8088.net/blog/index.php/2011/01/24/iops-comparison-solid-state-drive-ssd-15000-7200-5900-5600-rpm/?lang=en

67
Q

Which of the following provides the BEST protection from brown outs?

A. Surge suppressor
B. Computer power supply with built in surge protections
C. Motherboard with built-in surge protection
D. Uninterruptible power supply

A

D. Uninterruptible power supply

68
Q

Which of the following wireless standards provides the STRONGEST encryption?

A. WPA2
B. WPA
C. WEP64
D. WEP128

A

A. WPA2

69
Q

Which of the following types of memory is PC3-8500?

A. DDR
B. DDR2
C. DDR3
D. RAMBUS

A

C. DDR3

70
Q

When computers are connected on a network in a manner where the data flows to a central point and then back out describes which of the following networks?

A. Ring
B. Mesh
C. Star
D. Hybrid

A

Explanation:
http://en.wikipedia.org/wiki/Star_network

71
Q

A technician is asked to install Microsoft office directly on a customer’s computing device. The technician notifies the customer that office cannot be installed directly on that device. Which of the following device types does the customer have?

A. Mac
B. Thick client
C. Thin client
D. Phablet

A

C. Thin client

72
Q

A technician is working on a PC but does not have their grounding strap. Which of the following would be the BEST method the technician should use to ground themselves?

A. Hold the metal of the case
B. Hold on to the power cord
C. Take off their shoes
D. Unplug the PC

A

A. Hold the metal of the case

Explanation:
http://superuser.com/questions/237698/how-to-discharge-static-electricity-before-opening-a-computer

73
Q

A user wants to purchase a new computer to use word processing software only. Which of the following computer types should be recommended?

A. Thin client
B. CAD workstation
C. Home server
D. Gaming PC

A

A. Thin client

Explanation:
http://www.thinclient.net/pdf/Thin_Client_Benefits_Paper.pdf

74
Q

A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?

A. Denatured alcohol
B. Toner vacuum
C. Compressed air
D. Moist towel

A

B. Toner vacuum

75
Q

Which of the following offers the HIGHEST wireless security?

A. WEP
B. WPA2
C. WPA
D. HTTPS

A

B. WPA2

76
Q

A technician needs to move servers from the storage room. When it comes to personal safety, which of the following should be performed?

A. Use a forklift
B. Use the buddy system
C. Use proper lifting techniques
D. Use proper weight limitations

A

C. Use proper lifting techniques

77
Q

During a POST, which of the following is being checked? (Select TWO).

A. A count of available RAM
B. The presence of a functioning CPU
C. The presence of unknown peripherals
D. Integrity of system files
E. Network connectivity
A

A. A count of available RAM

B. The presence of a functioning CPU

78
Q

A user with an inkjet printer states that all their color printouts are missing red ink. The inkjet printer has a cartridge for each of the CMYK colors, and the user recently replaced the magenta cartridge. Which of the following should the technician do NEXT?

A. Purchase a maintenance kit
B. Use a different weighted paper
C. Verify printer cables are connected
D. Perform printer head cleaning

A

D. Perform printer head cleaning

Explanation:
http://www.wikihow.com/Clean-Print-Heads

79
Q

A service call was opened for a thermal printer that has poor print quality. Which of the following should the technician do FIRST?

A. Replace the print head with OEM replacement.
B. Use a cotton swab and alcohol to clean the print head.
C. Use the printer manufacturer’s cleaning kit to clean the print head.
D. Use an industry approved cleaning kit to clean the print rollers.
E. Use the printer manufacturer’s cleaning kit to clean the print rollers.

A

C. Use the printer manufacturer’s cleaning kit to clean the print head.

80
Q

A customer has a printer that needs to be installed and wants to be able to print on both sides of the paper. Which of the following needs to be considered?

A. Orientation
B. Duplexing
C. Collating
D. Scaling

A

B. Duplexing

81
Q

Which of the following lists the correct non-overlapping channels in 2.4 GHz?

A. 1,6,11
B. 2,4,6,8,10
C. 3,6,9
D. 5,11

A

A. 1,6,11

82
Q

A surge suppressor is only capable of providing protection against which of the following environmental hazards?

A. Electrostatic discharge
B. Power blackouts
C. Power spikes
D. Power brown outs

A

C. Power spikes

83
Q

An IP address of 10.10.1.180 would be considered part of which of the following address classes?

A. Class A
B. Class B
C. Class C
D. Class D

A

A. Class A

Explanation:
http://compnetworking.about.com/od/workingwithipaddresses/l/aa042400b.htm

84
Q

A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?

A. Touchpad settings
B. Screen calibration
C. Incompatible software
D. Unsigned hardware

A

A. Touchpad settings

85
Q

Which of the following is the MAXIMUM transfer speed of USB 2.0?

A. 100 Mbps
B. 400 Mbps
C. 420 Mbps
D. 480 Mbps

A

D. 480 Mbps

Explanation:
http://www.lyberty.com/tech/terms/usb.html

86
Q

For which of the following types of printers should a technician obtain a maintenance kit containing a fuser, transfer roller, and pickup rollers?

A. Thermal
B. Impact
C. Inkjet
D. Laser

A

D. Laser

87
Q

Which of the following printers requires manual alignment?

A. Laser
B. Dot matrix
C. Inkjet
D. Thermal

A

B. Dot matrix

Explanation:
http://www.ehow.com/how_8785245_use-long-dot-matrix-printouts.html

88
Q

A user reports that the mouse is not working properly. The technician notices on the user’s workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?

A. Failed Operating System
B. Faulty mouse
C. Faulty CPU
D. Not enough memory

A

D. Not enough memory

89
Q

Which of the following features of Windows allows a device to have a default IP address if a DHCP server is not available?

A. APIPA
B. ARP
C. IPv6
D. DNS

A

A. APIPA

Explanation:
http://compnetworking.about.com/cs/protocolsdhcp/g/bldef_apipa.htm

90
Q

Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?

A. Proxy
B. Switch
C. Firewall
D. Router

A

C. Firewall

91
Q

A user has a laptop and is trying to connect to a wireless network but is unable to see any SSIDs. Which of the following would be the FIRST thing that the technician should do?

A. Connect the laptop to a wired connection
B. Reboot the nearest access point
C. Try to connect another device
D. Check that the wireless radio is not turned off

A

D. Check that the wireless radio is not turned off

92
Q

Which of the following wireless standards is backwards compatible with 802.11g?

A. 802.11a
B. 802.11b
C. 802.11n
D. 802.1q

A

C. 802.11n

Explanation:
http://www.networkworld.com/newsletters/wireless/2006/0206wireless1.html

93
Q

A technician is tasked with upgrading the hard drives of a high-end workstation to SSD. The drives must be configured in a RAID array, but the RAID card does not support SSD. Which of the following would the technician verify in order to use the new drives?

A. Controller firmware
B. Power requirements
C. File system type
D. System BIOS

A

A. Controller firmware

94
Q

Which of the following is the speed limitation for CAT3 wiring?

A. 1 Mbps
B. 10 Mbps
C. 100 Mbps
D. 1000 Mbps

A

B. 10 Mbps

Explanation:
http://customcable.ca/cat5-vs-cat6/

95
Q

A technician has installed a new motherboard in a workstation, but after hardware tests, the motherboard has failed. Which of the following should the technician do FIRST before replacing the motherboard?

A. Reseat all power connections.
B. Remove the CMOS battery.
C. Install the graphics card.
D. Ground to the case.

A

D. Ground to the case.

96
Q

Which of the following would be the MOST common use for a cable with a DE-15 connector?

A. SCSI
B. Printer
C. RS-232 Serial
D. VGA Video

A

D. VGA Video

97
Q

The helpdesk technician has been tasked to reinstall the OS on a desktop and has already inserted the OS install disk in the CD-ROM. Which of the following would MOST likely need to be configured within the BIOS to continue reinstalling the OS?

A. BIOS password
B. Flash BIOS for firmware upgrade
C. Boot sequence
D. Clock speeds

A

C. Boot sequence

Explanation:
To boot the OS from the CD ROM, you need to change the boot sequence to boot from CD ROM first. Normally, the boot sequence is to boot from hard disk and if it is unable to find boot files there, it will look for it in a CD ROM. After that, it will look into other places like a floppy disk drive and PXE boot.

98
Q

A user is requesting assistance in building a custom made PC for home theater use to connect to their existing large LCD screen. Which of the following components should MOST likely be recommended? (Select TWO).

A. Large IDE hard drive
B. HDMI output
C. Dual monitors
D. RAID array
E. TV tuner
A

B. HDMI output
E. TV tuner

Explanation:
A Home theater PC is also a TV. So you need to have a TV tuner card that will show cable on the home theater PC. You would also need an HDMI output to connect the PC to a large LCD screen for optimal viewing.

99
Q

A network technician is in charge of creating the network cut sheet for an existing building. Some of the ports have been labeled, but some of the labels are unreadable. Which of the following tools would be BEST used to identify termination location?

A. Tone generator and probe
B. Loopback plug
C. Cable tester and certifier
D. Punchdown tool

A

A. Tone generator and probe

100
Q

A network consisting of numerous geographically dispersed networks that cover a large physical distance is referred to as a:

A. WLAN.
B. LAN.
C. WAN.
D. MAN.

A

C. WAN.

Explanation:
http://compnetworking.about.com/od/basicnetworkingconcepts/a/network_types.htm

101
Q

A.
B.
C.
D.

A