Expectations or professional conduct and behaviours in the workplace

Question 1

what do employers expect workers to do despite of the contract type or employment status?

Answer 1

Demonstrate a certain level of professional conduct and behaviour in the workplace.

Question 2

Why should you demonstrate professional conduct and behavour in the workplace?

Answer 2

it contributes to the promotion of diversity and inclusivity within the workplace.

It also has an impact on the organisation’s reputation and how it is percieved by its customers, clients, and other stakeholders.

Question 3

What are some examples of professional conduct and behaviour?

Answer 3

• Punctuality
• Cleanliness
• Good conduct
• Adherence to regualtions
• Respect for own and others’ work and work area
• Respect for positions of employment
• Respect for the land, air and water (environment)
• Respect for the property and belongings of others and animals including volunteers

Question 4

How are workplace expectations set out?

Answer 4

Through meetings and briefings and within the documentation associated with their employment

Question 5

How can an employee demonstrate their awarenss and complaince with expectations?

Answer 5

• Meetings the terms of their job specification
• Meeting contract terms
• Adhering to company policies

Question 6

What are some consequences if you don’t meet expectations

Answer 6

disciplinary and grievance procedures

Question 7

What are some examples of activities that can lead to disciplinary and grievance procedures.

Answer 7

• failure to adhere to systems or policies
• Failure to adhere to health and safety protocols
• Breach of employement contract conditions
• Intimidating behaviour, agression or use of fould language
• Harassment and bullying

Question 7

What does induction mean?

Answer 7

the structured process where new staff are intruced to the role, given reponsibilities and provided with the equipment and resource they require.

Question 8

What does job specification mean?

Answer 8

a list of skills, knowledge, experience and qualities that an employer requires an individual to hold them to successfully undertake a specific role.

Question 9

What is the aim of a supervisor/manager?

Answer 9

to informally adress conduct and behaviours that do not meet expectations when they occur and before they reach the point where an individual raises a grievance or disciplinary procedure.

Question 10

What should a manager/supervisor do in the case of a grievance?

Answer 10

• Follow their employer’s written procedure.
• Keep info confidential.
• Explain to those involved how the process will work and what their rights are.
• keep written records
• Hold hearing meetings to investigate and gather evidence
• Remain impartial and decide on the outcome based on the inestigation evidance
• Ensure those involved understand that they have the right to appeal the outcome.

Question 11

What types of health and well being factors should the employer consider to support their employees?

Answer 11

• Financial Health
• Emotional Health
• Physical Health
• Social Wellbeing
• Psychological wellbeing
• Work-like Balance

Question 12

Why is supporting the employees health and wellbeing important in a business?

Answer 12

it can be helpful in retaining existing staff and can be used as a selling feature when recruiting new staff.