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Flashcards in Group Dynamics, Analysis and Conflict Resolution Deck (53)
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1

number of people gathered together intentionally or unintentionally to achieve some goal

group

2

kinds of groups, according to how groups are formed

artificial aggregations
unorganized aggregates
units with patterned relationships
structured social units
deliberately designed social units
less deliberately designed

3

each group, whether informal or formal, has

identity and boundary
legal mandates
roles and structures
norms and culture
goals and tasks

4

forces that influence nature of groups, interrelationships, events and outcome

group dynamics

5

internal boundaries

attributes of members

6

external boundaries

political
economics
social
technology
natural environment

7

central feature of a group

interaction

8

how a group moves towards the goal

performance

9

3 phases of group development (william schutz)

inclusion
control
engagement

10

phases of group development
make the person feel part of the group

inclusion

11

phases of group development
control how people behave in the group

control

12

phases of group development
people are expected to follow and commit to the group

engagement

13

5 stages of team development (bruce tuckman)

forming
storming
norming
performing
adjourning

14

stages of team development
low involvement, dependent on leader
authoritarian leadership style

forming

15

stages of team development
confusion in roles
leader exercises tight control
reactive leadership style

storming

16

stages of team development
focus on harmony and conformity
casual leadership style

norming

17

stages of team development
high involvement
equally task-oriented and people-oriented
participative, shared leadership

performing

18

stages of team development
closure
completion and disengagement
deforming and mourning

adjourning

19

successful teams

build relationship
communicate
follow a process

20

filipino work team effectiveness

work system
team member competence
leadership
quality of relationships

21

Process of changing behavior

Kurt Lewin's model

22

a new member adjusts to the rules of a group to achieve conformity

socialization

23

agreeing to do something because everyone says so

groupthink

24

groupthink symptoms

an illusion of vulnerability
self-censorship
illusion of morality
shared negative stereotypes
mind guards
conformity pressure
illusion of unanimity
rationalization
information is filtered for the group

25

capacity for individual growth and individuation

well-being

26

level of synergy toward increasing challenge

performance
(self-responsibility > trust > communication > conflict resolution > synergy)

27

used in training, consulting, beyond looking at groups

process observation analysis

28

areas for observation and analysis

content
process
inter-group interaction
behavior
interaction
role
performance

29

beliefs conceding the responsibilities and requirements of a particular role

role expectations

30

sense of uncertainty over the requirements of a particular role

role ambiguity