Health an Safety: DEALING WITH SECURITY BREACHES Flashcards

1
Q

Outline your/employees duties under the Data Protection Act:

A

never give out information about clients to a third party
■ keep information in a secure place
■ maintain client confidentiality
■ keep records as accurately as possible
■ keep records as up to date as possible.

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2
Q

If Data is stored on a computer who must it be registered with?

A

The Information Commissioner

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3
Q

What is the Information Commissioner responsible for?

A

The Information Commissioner is responsible for ensuring that companies follow the rules of the Data
Protection Act.

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4
Q

Outline the employers duties under the Data Protection Act:

A

■ only keep information that is needed by the business
■ keep records as accurately as possible
■ keep records as up to date as possible
■ dispose of information that is no longer needed
■ never pass on information to a third party
■ limit access to records to only those employees who need it.

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5
Q

What could happen as a result of a data breach?

A

Failure to keep client information confidential is a criminal offence. It could result in damage to the business’s reputation, possible legal action from the
client and the employee losing their job.

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6
Q

How can stock displays be kept secure from theft?

A

Products and stock displays should be kept in locked
cabinets so they aren’t easily accessible.
Any products on display should be dummy products (ie empty containers).

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7
Q

True or False

Personal belongings should be left unattended and on full display to potential thief’s

A

False
Personal belongings may also provide an opportunity for a thief. The salon should provide lockers or safe storage areas for employees’ belongings.

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8
Q

How should personal belongings be stored?

A

The salon should provide lockers or safe storage areas for employees’ belongings.

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9
Q

True or False:
If a client removes their jewellery for a treatment, ask them to put it in their bag for safekeeping, so that you are not responsible for it.

A

True

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10
Q

Outline how to protect client’s belongings

A

Make sure their bags are stored away safely and that clients know where they are.
Use sealable bags that you can give clients so
the item does not become lost or damaged in their bag.
When taking a client’s coat to hang in a coat room, ask the client to remove all valuables and keep them in their bag.

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11
Q

True or False

If too much money is stored in the till, this could become a security risk.

A

True

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12
Q

Outline how to keep the till area secure;

A

Make sure that the till is locked at all times and that the reception area is manned.
Never leave large sums of notes in the till; remove them regularly and put them in a safe place.
When emptying the till, leave it open so that would-be thieves can see that it is empty.

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13
Q

True or False

Clients’ bags are not a rip hazard if left in the treatment area.

A

False

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14
Q

Which one of the following is not good security
practice?

a Keeping the till locked and the reception area
manned
b Keeping your personal belongings in your
locker or a secure area
c Ensuring that windows and doors are locked
when you leave the salon
d Leaving valuables in the salon overnight

A

d Leaving valuables in the salon overnight

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