Job Satisfaction Flashcards

(6 cards)

1
Q

how does one measure job satisfaction also splain the 2 things

A

Single Global Rating: One general question (e.g., “I am very satisfied…”).

Summation Score: Rating feelings about specific job elements (work, pay, co-workers). (Single global rating often more valid).

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2
Q

What Determines Job Satisfaction? Name and explain the 4 stuff

A

Mentally Challenging Work: Use of skills, freedom, feedback, variety.

Equitable Rewards: Fair pay and promotions (perception of fairness matters).

Supportive Working Conditions: Comfort, safety, proper tools, proximity.

Supportive Colleagues & Bosses: Social interaction and support.

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3
Q

how do employees express dissatisfaction

A

through four modes of behaviour, that are rated on 2 dimensions

  1. constructive or destructive and
  2. active or passive.

idk what the fuck this means

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4
Q

From the EVLN model what is it and what do the shit yeah explain the fucking thing

A

Exit (Active, Destructive): Leaving, job hunting.

Voice (Active, Constructive): Attempting to improve conditions (discussions, unions).

Loyalty (Passive, Constructive): Passively waiting for improvement, trusting org.

Neglect (Passive, Destructive): Allowing conditions to worsen (absenteeism, errors).

check the notes there is nice diagram on page 21

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5
Q

what does JS have to do with Productivity, Absenteeism and Turnover

A

JS & Productivity: “Happy worker is a productive worker” is often wishful thinking. Relationship stronger at organisational level & for higher-level jobs. Productivity can lead to satisfaction.

JS & Absenteeism: Dissatisfied workers more likely absent (can be affected by sick leave policies).

JS & Turnover: Satisfied employees less likely to leave (affected by job market, tenure, personal disposition).

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6
Q
A
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