Mintzburg

Question 1

What are the 3 categories of managerial roles according to mintzburg

Answer 1

Interpersonal Roles
Informational Roles
Decisional Roles

Question 2

Name and explain the 3 Interpersonal roles :

Answer 2

Figurehead : Performs routine duties of legal or social nature. Think of them as the face of the organization for formal events.

Leader : Responsible for motivating and directing employees

Liaison : Maintains a network of outside contacts who provide favours and info

Question 3

Name and explain the 3 Informational roles :

Answer 3

Monitor : The manager gathers a wide variety of information from both inside and outside the organization. They act like the organization’s nerve center for information.

Disseminator : After collecting information (as a monitor), the manager passes relevant information on to employees within the organization.

Spokesperson : Transmits info to outsiders about orgs plans, policies, actions and results - this bra is an expect on the orgs industry

Question 4

Name and explain the 4 Decisional roles :

Answer 4

Entrepreneur : Searching the orgs and its environment for opportunities and starting projects to bring about change

Disturbance Handler : Responsible for corrective action when the org faces important unexpected disturbances.

Resource Allocator : Making or approving significant organizational decisions.( money, people, equipment)

Negotiator: Responsible for representing the org at major negotiations (WOOOWIE the negotiator negotiates)