Key Amazon Concepts Flashcards
(12 cards)
What is a “two-way door decision” in Amazon’s context?
A reversible decision that can be easily changed if it doesn’t work out.
How do two-way door decisions embody “Bias for Action”?
They encourage quick decision-making and experimentation without fear of irreversible consequences.
Why is understanding two-way door decisions important for “Learn and Be Curious”?
It promotes a culture of trying new things and learning from both successes and failures.
What does “Day 1” mentality mean at Amazon?
Maintaining the agility, customer focus, and innovation of a startup, regardless of company size.
How does Day 1 mentality reflect “Customer Obsession”?
It keeps the focus on delighting customers and meeting their needs as the primary goal.
Why is Day 1 important for “Invent and Simplify”?
It encourages continuous innovation and finding new ways to improve and simplify processes.
What does “looking around corners” mean in Amazon’s strategy?
Anticipating future trends, customer needs, and potential disruptions before they become obvious.
How does looking around corners embody “Think Big”?
It involves considering long-term, transformative possibilities beyond immediate horizons.
Why is looking around corners crucial for “Are Right, A Lot”?
It requires synthesizing diverse information to make informed predictions about future scenarios.
What is a “working backwards” document at Amazon?
A document that starts with the customer experience and works backwards to define the product or solution.
How do working backwards documents embody “Customer Obsession”?
They ensure that customer needs drive product development from the very beginning.
Why are working backwards documents important for “Deliver Results”?
They provide a clear vision of the desired outcome, guiding effective execution and delivery.
