Leadership

Question 1

What is leadership?

Answer 1

Leadership is empowering and inspiring others to deliver.

Question 2

What is Maslow’s hierarchy of needs?

Answer 2

Hierarchy of basic human requirements

1. Physiological
2. Safety
3. Social
4. Self-Esteem
5. Self-Actualisation

Question 3

What is Herzberg’s two factor theory?

Answer 3

The requirements necessary for a team to deliver.

1. Hygiene factors: pay, working conditions, policies, benefits, etc
2. Motivating factors: fulfilling job via recognition, meaning, positive culture, etc

Question 4

What is McGregor’s theory X and theory Y?

Answer 4

People do things in different ways.

X: dislike work, naturally unmotivated

Y: self-motivated, creative, enjoy work

Question 5

What is an autocratic leadership style?

Answer 5

Directive leadership

This style is important during concept.

Question 6

What is a participative leadership style?

Answer 6

Leader involved team members in decision making.

This style is suitable for defining roles and processes.

Question 7

What is a delegative leadership style?

Answer 7

Team members are empowered to make decisions.

This style is suitable when the team is well established.

Question 8

What are the key factors of a coaching and mentoring leadership style?

Answer 8

1. Understand individual strengths and weaknesses
2. Understand the situation
3. Deal with uncertainty

Question 9

What skills are demonstrated through emotional intelligence?

Answer 9

1. Behavioural
   Managing personality and directing behaviour (relationship management)
2. Feelings
   Self awareness and awareness of others
3. Attitude
   Mindset determines effectiveness (regard for self & others)