Quality Management

Question 1

What is the purpose of a quality plan?

Answer 1

The quality plan sets out the work in scope, aligned to the business case, and how it will be assessed.
It sets out what good looks like for the project.

Question 2

What the elements of a quality plan?

Answer 2

1. Methods of verifying that the outputs meet requirements
2. Pass/fail criteria
3. Frequency of tests, checks or audits
4. Resources required to complete the activity in the quality plan

Question 3

What is quality control?

Answer 3

Quality control consists of inspection, measurement, and testing to confirm project outputs meet acceptance criteria.

Question 4

What is quality assurance?

Answer 4

Quality assurance seeks to build quality into processes and procedures.
It gives confidence to stakeholders that the project has been delivered in the right way.