LECTURE 5 & 6 Flashcards

(44 cards)

1
Q

also known as information management

A

RECORDS MANAGEMENT

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2
Q

logical, functional system for storing and retrieving information

A

RECORDS MANAGEMENT

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3
Q

LIFE CYCLE OF A RECORD

A

→creation
→distribution
→use
→maintenance
→disposition

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4
Q

started on paper or the data
entered into the computer

A

Permanent Record

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5
Q

may not be stored with the
active clinical charts

A

Transient Record

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6
Q

→protects the patient and the dentist

→provides information for tax purposes

A

FINANCIAL RECORDS

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7
Q

if inadequate or incomplete, results in poor public relations and can create unnecessary legal problems with the state and
federal governments, and third-party payers

A

FINANCIAL RECORDS

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8
Q

on ledger can be used for a family unit or for a responsible
party; whereas with clinical records, it is created for each
individual

A

FINANCIAL RECORDS

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9
Q

collection of all information about the patient’s dental treatment

A

CLINICAL RECORDS

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10
Q

accurate clinical records are vital for several reasons:

o serve as a road map; contain the patient’s history and
outline future treatment

A

CLINICAL RECORDS

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11
Q

o legally admissible as evidence; can be used for, or against
the dentist

o third party payment plans use to review if services have
been rendered adequately

A

CLINICAL RECORDS

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12
Q

o verification of treatment rendered for Internal Revenue
Services purposes

o vital in forensic odontology

A

CLINICAL RECORDS

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13
Q

8 ½ x 11 inch file envelope or folder (5 x 8 inches)

A

PATIENT FILE ENVELOPE OR FOLDER

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14
Q

folders may have preprinted formats with spaces for patient
information including patient’s name, address, and phone
number

A

PATIENT FILE ENVELOPE OR FOLDER

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15
Q

→ may be plain or color coded; end tab file folder

→ alpha or numeric label system; year aging labels

A

PATIENT FILE ENVELOPE OR FOLDER

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16
Q

→ contains general information such as addresses and phone
numbers, as well as employment and insurance information

→ incomplete information on this form can complicate account
collection later

A

PATIENT REGISTRATION FORM

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17
Q

→combined with patient registration form

→signed and dated by the patient

→with children, signed by the parent/guardian, not by the
babysitter

A

HEALTH HISTORY FORM

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18
Q

→ no nicknames (exception is for pediatric patients); all data
should be accurate

→ should be reviewed after several months have elapsed; update form should be completed periodically

→ a current, accurate health history serves as a preventive
measure in patient treatment and as a defense in malpractice
suits

A

HEALTH HISTORY FORM

19
Q


8 ½ x 11 inches, made of heavy paper stock

A

CLINICAL CHART

20
Q

→ one side contains a dental chart, a review of the patient’s health history and general patient information

→ the reverse side provides space for entering the treatment plan
and recording services rendered

A

CLINICAL CHART

21
Q


includes doctor’s diagnosis and the treatment plan
recommended for the patient

“fee quoted is an estimate and that unforeseen circumstances
may affect the final fee for the service”

A

DENTAL DIAGNOSIS AND ESTIMATE FORM

22
Q


contains information about the patient, reason for referral, and
an anticipated treatment plan

the consultant returns an evaluation and recommendation on the
form and returns it to the dentist

A

CONSULTANT AND REFERRAL REPORT

23
Q

→the blueprint which improves communication between the dentist and the laboratory technician

→ helps eliminate illegal dental practices

A

LABORATORY REQUISITIONS

24
Q

→ preventive measure against malpractice suits

→ written summary of the treatment plan, as agreed upon by the
patient and the dentist, dated and signed by both parties

A

CONSENT FORMS

25
→ copies of all written communications sent to or concerning a patient → warrants caution in writing and retaining them
LETTERS
26
→ radiographs or other records transferred to another doctor should be sent through certified mail so that a receipt can be obtained → the receipt verifies mail, and the return receipt verifies by whom the package was received
POSTAL RECEIPTS
27
→ labelled with the patient’s full name, date of exposure, the number and type of films, and the doctor’s name
RADIOGRAPHS
28
during transfer, name and date of transfer to another practitioner must be noted on the chart and a signed request from the patient and a letter of transmittal must be retained in the file envelope
RADIOGRAPHS
29
→ set aside time → keep papers or records to be filed in a marked basket → file electronic records immediately
ROUTINES
30
determine if it is something that must be filed
Inspecting
31
determine under which caption or name an item is to be filed → do not name electronic files with characters or words that do not identify the subject of the record
Indexing
32
→ determine the caption or title of the record → assign a code by highlighting, typing, or writing a caption on a paper record; or by giving the electronic file a name
Coding
33
→ records are arranged in order in which they are to be placed on the file → electronic files are sorted as you save the files
Sorting
34
→ put documents in folders and bulkier records in file drawers → check and double check
Storing
35
alerts staff members that a record normally kept in a specific location has been stored elsewhere →make a copy of the record and file in the referenced file with a note, or with a cross-reference sheet
CROSS REFERENCING
36
removal of files using proper “charge-out methods”
RETRIEVAL
37
out-folder/out-guides/substitution cards with the name of the individual/department that removed the folder and the date it was removed
RETRIEVAL
38
sequence from A to Z
Alphabetical
39
→ location is the important factor of reference →done by territorial division (state, city, or street)
Geographical
40
→ assigning numbers to each new patient or account → numbers assigned are recorded on an alphabetical card index or computer file
Numerical
41
→ alphabetical arrangement of papers according to the subject or topic of the papers
Subject
42
→ method of filing by date → Tickler file or follow-up file → contains the day of the month and the months of the year
Chronological
43
items to be completed in the future are filed in the slot of the day you plan to complete the task
Chronological
44
→ lateral file → open shelf filing → card file
STORAGE EQUIPMENT