Managers Flashcards
responsible for managing all duties and activities of the front desk or reception
Front Office Manager
responsible to manage all activities related to housekeeping maintenance
Executive Housekeeper/Housekeeping Manager
mainly responsible for managing catering food and beverage services in a hotel
Food and Beverage (F&B Manager)
the person in a hotel who has mastery with the senses of flavors
Kitchen Manager/Chef
a person will ensure that just about everything in the hotel is in proper working order
Hotel Maintenance
ensuring timely and accurate reporting of financial information
Hotel Accountant/Controller
handle a variety of personnel and administrative functions within an organization or business, including benefits and compensations, employee training, recruitment and disciplinary procedures
Human Resources Manager
the conversion of data into correct form
Data Processing Executive
provides and effective service by answering emergency and highly priority telephone calls, as efficiently and quickly as possible
Hotel Communication Officer
to protect the hotel and the guests, employees and property within it
Hotel Security Guard
responsible for ordering inventory, supplies, equipment and services for all departments and divisions
Hotel Purchaser
analyzing current sales figures and forecasting projected number to implement effective marketing and sales strategies is also crucial
Sales and Marketing Manager
Background and training required varies by management title and duties involved
Typical Qualifications
Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the 24 hour operation of hotel
Working Conditions