Managers Flashcards

1
Q

responsible for managing all duties and activities of the front desk or reception

A

Front Office Manager

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2
Q

responsible to manage all activities related to housekeeping maintenance

A

Executive Housekeeper/Housekeeping Manager

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3
Q

mainly responsible for managing catering food and beverage services in a hotel

A

Food and Beverage (F&B Manager)

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4
Q

the person in a hotel who has mastery with the senses of flavors

A

Kitchen Manager/Chef

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5
Q

a person will ensure that just about everything in the hotel is in proper working order

A

Hotel Maintenance

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6
Q

ensuring timely and accurate reporting of financial information

A

Hotel Accountant/Controller

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7
Q

handle a variety of personnel and administrative functions within an organization or business, including benefits and compensations, employee training, recruitment and disciplinary procedures

A

Human Resources Manager

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8
Q

the conversion of data into correct form

A

Data Processing Executive

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9
Q

provides and effective service by answering emergency and highly priority telephone calls, as efficiently and quickly as possible

A

Hotel Communication Officer

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10
Q

to protect the hotel and the guests, employees and property within it

A

Hotel Security Guard

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11
Q

responsible for ordering inventory, supplies, equipment and services for all departments and divisions

A

Hotel Purchaser

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12
Q

analyzing current sales figures and forecasting projected number to implement effective marketing and sales strategies is also crucial

A

Sales and Marketing Manager

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13
Q

Background and training required varies by management title and duties involved

A

Typical Qualifications

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14
Q

Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the 24 hour operation of hotel

A

Working Conditions

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