MIS 2101 EXAM 1 Flashcards
(22 cards)
Who manages systems in MIS?
MIS Professionals
What are systems?
People + Process + Technology
What is MIS?
Using technology to solve business problems on a day to day basis
What does the collection of technologies include?
Hardware, Software, Policies, Education Tools, APIs
What are the four steps of Designing UX (User Experience)?
- Problem Definition
- Documenting Business Process
- Process Decomposition
- Data Modeling
What is System Analysis?
Problem solving technique that “decomposes” a system into its component pieces for the purpose of studying how well these parts work & interact to accomplish their purpose
What is Systems Architecture?
A Conceptual Diagram that uses structural components to identify and solve existing or new problems. It is used as a communication tool between different people in a company.
Why do we use Salesforce?
It is a great platform to deliver cloud-based systems products. It enables and enhances business and has been used by Industry Fortune 100s across all business function areas.
What does cloud-based mean?
Data that is stored in the Salesforce computers that you retrieve and access through the internet
What are other reasons we use Salesforce?
We use Salesforce because it enables organizations to work faster/ smarter/ more efficient through technology & it doesn’t occupy a lot of space since all data is stored in the internet. It also helps collaboration between entire company + changes can be made in real time.
What was created in Max Labs 1a?
Databases (objects)
Why do we need the lists we created in Max Labs 1a?
They store the details we want to put in our cloud based data
How is Salesforce used?
It can be used from business to business and can be used to manage their relationships to customers
What are platforms?
A collection of tools and services you can piece together to build a database and apps
What do Dynamic Dashboards provide?
Real-time monitoring, collaboration, customization and generate reports
What is process mapping? Why do we us it and how do we use it?
It is a visual representation. It is used to identify problems, we use it by drawing “as-is”
What are the advantages of swim lane diagrams?
Identifies who does what and in what order. It is logical and chronological and can indicate hand offs. It is also versatile because it is a training tool and can be applied to other diagrams.; flows easily
What do these symbols of swim lane diagrams represent? Circle, Rectangle, Diamond, Arrow
Circle: starting & ending of an event
Rectangle: an activity
Diamond: a decision
Arrow: flow of the process
What is an Entity Relationship Diagram?
a visual representation of different data using conventions that describe how these data are related to each other
What are the two notations of ERDs?
Crow’s Foot Notation & Chen’s Database Notation
What do the following Chen’s Database Notation symbols represent?
Rectangle, Circle, Diamond
Rectangle: Entity (noun)
Circle: Attribute (adjective)
Diamond: Relationship (verb)
What is your Digital Identity? Why is it important?
Your online presence. Important because you need to make sure your presenting the best of yourself
