OM-Chapter 9 Flashcards

Aggregate Planning (17 cards)

1
Q

Aggregate planning

A

Capacity planning for the coming medium-term period, for example ,3 to 18 months. Tactical decisions which define the parameters within which an organization will operate.

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2
Q

A good aggregate plan requires:

A

-Unit of measure
-Forecast
-Method
-Planning model
-Time horizon
-Levels of demand
-Changes
-Objectives
-Facilities seen as fixed

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3
Q

Aggregate planning in service orgs

A

-Determine staffing levels
-Workforce and customer scheduling
-Level skills
-Restriction on service time

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4
Q

Aggregate planning concepts

A

-Resources to manufacture linked to demand for the products
-Rate of output, demand forecast, capacity, inputs, people, stockholding
-Internal and external factors influence plans
-Breakdown aggregate plan for each product

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5
Q

Variables in aggregate planning strategies

A

Systems: variances in demand
-Make-to-stock
-Make-to-order
-Assemble to order
Expected and not known demand
Medium term planning
Variables: inventory, production or throughput rate, size of workforce ,and subcontracting of products

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6
Q

Options available in managing an aggregate plan

A

Capacity options
Demand options

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7
Q

Capacity options

A

-Overtime/idle time
-Contract/part-time workers
-Changing inventory levels
-Subcontracting/outsourcing
-Employing/dismissing workers

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8
Q

Demand options

A

-Mixing products/services
-Influence demand
-Backlogs/back ordering
-Different pricing strategies
-Creating new demand

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9
Q

Strategies for uneven demand

A

Most popular strategies:
-Maintaining a level workforce
-Producing at a steady output rate
-Matching demand for each period
-Combining all/some of these
-Chase strategy
-Level strategy
-Combining pure strategies

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10
Q

Costs prevalent in aggregate planning

A

-Employment and dismissal costs
-Back ordering and stock-out costs
-Subcontracting costs
-Overtime and idle time cost
-Inventory carrying cost
-Part-time labor cost

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10
Q

Aggregate planning methods

A

Trial-and-error method
Mathematical methods

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10
Q

Choosing a strategy

A

-Organizational policies
-Organizational costs
-Agreements with unions

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10
Q

Trial-and-error method

A

Assumptions
-All plans are feasible
-Inventory(uniform rates)
-Costs(linear function)
-Independent unit costs
-Costs reasonably estimated
-Constant throughput rate

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11
Q

Mathematical methods

A

-Linear programming
-The linear decision rule
-Simulation model
-Worked examples

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12
Q

Aggregate planning in a service environment

A

-Service demand management strategies
-Service supply management strategies

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13
Q

Service demand management strategies

A

-Segmentation of customers
-Difference in pricing
-Provide counter seasonal services
-Provide complementary services
-Utilize a reservation system

14
Q

Service supply management strategies

A

-Schedule employees to meet demand
-Encourage customers to participate
-Contingent employees
-Capacity that can be adjusted
-Capacity that can be shared