Operations

Question 1

What are Operations?

Answer 1

Operations are concerned with the manufacturing of goods (and provision of a service) with an organisation. It includes how production is carried out, how to ensure quality and minimise costs and your environmental impact.

Question 2

What are the 3 stages of making products and services?

Answer 2

Input
Process
Output

Question 3

What is Input?

Answer 3

Gathering the resources needed to make products/services - raw materials, machinery, labour, finance.

Question 4

What is Process

Answer 4

Using the inputs to make finished products/services - this is known as “processing the inputs” (manufacturing).

Question 5

What is Output?

Answer 5

The final product/service and the distribution of it to the customer.