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Flashcards in Optimisation Model Deck (50):
0

SAM throughout the organisation - Question

How has software asset management (with documented procedures, roles, responsibilities and executive sponsorship) been implemented in each infrastructure group throughout your organisation?

1

SAM throughout the organisation - Basic

SAM roles and responsibilities are not defined. Software tracking is not implemented throughout the organisation (in every infrastructure group)

2

SAM throughout the organisation - Standardized

A representative with direct managerial responsibility for SAM has been identified for each infrastructure group within the organisation.

3

SAM throughout the organisation - Rationalized

Software tracking procedures have been formally documented and approved by stakeholders. SAM procedures are implemented throughout all infrastructure groups in the organisation.

4

SAM throughout the organisation - Dynamic

Senior executives have demonstrated that SAM is a top priority for the organisation. All infrastructure groups in the organisation use formally documented SAM procedures and have assigned resources that use a SAM system for tracking inventories.

5

SAM improvement plan - Basic

There is no plan for implementing SAM; or no SAM improvement plan has been completed within the organisation with executive sponsorship and budget.

6

SAM improvement plan - Question

Does your organisation have an approved SAM self-improvement plan?

7

SAM improvement plan - Standardized

A SAM self-improvement plan has been defined with scope, schedule and has an approved budget.

8

SAM improvement plan - Rationalized

A SAM self-improvement plan has defined scope, schedule, assigned resources and is based on continuing the improvement established after the previous self-improvement plan.

9

SAM improvement plan - Dynamic

Continuous improvement SAM maturity processes are implemented to support a flexible controlled environment.

10

Hardware and software inventory - Question

What % of user PCs and servers are included in the centralised software inventory / CMDB which is populated by a software tracking tool?

11

Hardware and software inventory - Standardized

The % is not tracked but is between 68% and 95%

12

Hardware and software inventory - Basic

The % of total hardware and software is not tracked but is less than 68%

13

Hardware and software inventory - Rationalized

The % is tracked and is between 96% and 99%.

14

Hardware and software inventory - Dynamic

The % is tracked and is greater than 99%. Exceptions are continuously decreasing.

15

Accuracy of inventory - Standardized

Reconciliation is done annually

16

Accuracy of inventory - Basic

Inventory details are reconciled with the original source rarely or ad-hoc

17

Accuracy of inventory - Question

How often do you reconcile software inventories with other sources to verify accuracy of assumed licence metrics?

18

Accuracy of inventory - Rationalized

Reconciliation is done quarterly

19

Accuracy of inventory - Dynamic

Reconciliation is done continuously

20

Licence entitlement records - Question

What % of procured software licences are recorded in a licence entitlement inventory (a central repository) of all licences owned and/or previously acquired by the organisation?

21

Licence entitlement records - Standardized

The % is not tracked, but is between 68% and 95%

22

Licence entitlement records - Basic

The % of licence entitlement in a repository is not tracked, but is likely to be less than 68%

23

Licence entitlement records - Dynamic

The % is tracked and is greater than 99%. Exceptions are continuously decreasing

24

Licence entitlement records - Rationalized

The % is tracked and is between 96% and 99%

25

Periodic evaluations of deployment and entitlement - Dynamic

Deployment and entitlement reconciliation is done continuously

26

Periodic evaluations of deployment and entitlement - Standardized

Deployment and entitlement reconciliation is done annually

27

Periodic evaluations of deployment and entitlement - Basic

Deployment and entitlement reconciliation is done rarely or ad-hoc

28

Periodic evaluations of deployment and entitlement - Question

How often do you reconcile software deployments (usage) to software entitlements (purchases)? Software entitlements are the software licences owned or previously acquired by the organisation

29

Periodic evaluations of deployment and entitlement - Rationalized

Deployment and entitlement reconciliation is done quarterly

30

Operations Management and Interface - Question

How do the various operations management functions (contracts, financial fixed assets, service support, security, networking) use software and hardware inventories in their daily roles?

31

Operations Management and Interface - Basic

Operations management functions generally do not use software and hardware inventories

32

Operations Management and Interface - Standardized

Individual software and hardware inventories are used by each function

33

Operations Management and Interface - Rationalized

A federated system is used which combines and/or reconciles individual inventories. Procedures are documented with assigned roles and responsibilities for stakeholders

34

Operations Management and Interface - Dynamic

A single inventory / CMDB is used by all operations management functions in the organisation. Formally documented procedures continually evolve with the organisation

35

Acquisition Processes - Question

What % of total software purchases in your organisation are made through or are controlled and tracked by centralised procurement?

36

Acquisition Processes - Basic

Not tracked, but likely to be less than 68%

37

Acquisition Processes - Standardized

Not tracked but between 68% and 95%

38

Acquisition Processes - Rationalized

The % is tracked and is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders

39

Acquisition Processes - Dynamic

The % is tracked and is greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation

40

Deployment processes - Question

What % of total software deployed across your organisation's PCs and servers installed through centralised sources or through a controlled distribution environment?

41

Deployment processes - Basic

Not tracked but is likely less than 68%

42

Deployment processes - Standardized

Not tracked but between 68% and 95%

43

Deployment processes - Rationalized

The % is tracked and is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders

44

Deployment processes - Dynamic

Tracked and greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation

51

Retirement processes - Question

What % of retired hardware assets are tracked in a way to enable the software on them to be reused?

52

Retirement processes - Basic

Not tracked and likely to be less than 68%

53

Retirement processes - Standardized

Not tracked and between 68% and 95%

54

Retirement processes - Rationalized

Software on retired hardware is tracked and available for reuse. The % is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders

55

Retirement processes - Dynamic

The % is tracked and is greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation