organisational psych

Question 1

organisational psych

Answer 1

application of psyc principles to understand and improve human behaviour in the workplace
- goal is to enhance organisational effectiveness and employee wellbeing

Question 2

organisational context

Answer 2

roles, hierarchies, culture and processes

Question 3

taskwork vs team work

Answer 3

taskwork
The actual tasks or duties that individuals perform to accomplish a team’s goals.

teamwork
The processes and interactions that allow team members to work together effectively.

Question 4

IPO model of teamwork

Answer 4

input, processes, output

Question 5

Teamwork processes (TAI)

Answer 5

Transition, Action, Interpersonal

Question 6

Transaction - Teamwork process

Answer 6

missions analysis, goal specification, strategy formation

Question 7

action - Teamwork process

Answer 7

monitoring progress toward goals, systems monitoring, team monitoring and back up behaviour, coordination

Question 8

interpersonal - Teamwork process

Answer 8

conflict management, motivation and confidence building, affect management

Question 9

process loss

Answer 9

group interaction that inhibits good problem solving
- due to characteristics of members of the group

Question 10

group think

Answer 10

a kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner

Question 11

leadershiop

Answer 11

process of social influence through which an individual enmlist others in the attainment of achieving a collective goal

Question 12

effective leadership vs good leadership

Answer 12

effective:
objective based - ability to achieve the goials

good leadership:
- subjective based - character, ethics, nature of goals

Question 13

great person theory

Answer 13

leadership theory that leaders are born not made

Question 14

situational perspective leadership

Answer 14

anyone can lead given the right circumstances - reflects situational demands rather than personality alone

Question 15

autocratic leader

Answer 15

give direct orders to followers

Question 16

democratic leaders

Answer 16

consult with followers and seek consensus

Question 17

laissez-faire leaders

Answer 17

show minimal involvement with followers

Question 18

employee selection criteria (6 step)

Answer 18

1. analyse the job
2. define success
3. select predictors
4. collect data
5. establish the link
6. set hiring rules

Question 19

selection tools in jobs

Answer 19

written material, interviews, cognitive test, personality test, work sample, problem solving, assessment centre

Question 20

personality test examples

Answer 20

NEO-PI-3 (NEO personal inventory 3)
MPQ (multidimensional personality questionnaire)
CPI (California psych inventory)
16PF (16 personality factors)