Organizational change Flashcards
(3 cards)
1
Q
What is organizational culture?
A
- “A pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration …” (Edgar Schein)
1
Q
What is an organization?
A
- “A structured entity consisting of various components that interact to perform one or more functions” (American Psychological Association, n.d.)
2
Q
framework for implementing organizational change
A
SET DIRECTION:
1. Define case for change
2. Commit to change
3. Plan the change
PREPARE FOR CHANGE:
1. Identify change agents
2. Empower change agents
3. Remove structural barriers
IMPLEMENT CHANGE
1. Communicate change
2. Empower people to enact change
3. Create short-term wins
MAKE IT STICK
1. Measure and moniter results
2. Consolidate and build on results
3. Hold people to account
