Outcome 4 (Medical Ethics And Medical Etiquette) Flashcards Preview

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Flashcards in Outcome 4 (Medical Ethics And Medical Etiquette) Deck (13)
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1

1. What are the 4 main guidelines of Medical Ethics?

- Treating people equally without any form of prejudice, according to their medical needs
- Preserving life
- Maintaining patient confidentiality
- Not criticising doctors or colleagues

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2. What is Medical Etiquette?

Concerned with the social code of conduct within a medical environment

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3. What is Medical Ethics?

Concerned with the moral code of practice, which applies to all members of the medical profession

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4. How do you refer to someone who is a Fellow of a Royal College?

Mr. / Mrs. / Miss

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5. What are the 6 main guidelines of Medical Etiquette?

- Addressing colleagues and patients correctly
- All patients should be treated, regardless of age, sex or ethnicity, according to their medical requirements
- Maintain patient confidentiality at all times
- Inform the medical profession of changes in patient circumstances, for instance the death of a family member
- Do not criticise members of the medical profession to patients, also do not recommend
- Before a medical certificate is issued make sue the patient has seen their doctor who will authorise this

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6. What is the key tenet of patient confidentiality?

Anything a patient tells the clinician will not be divulged, even after their death

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7. What are the 6 Caldicott Principles?

- Justify the purpose: define every use of information
- Don't use patient-identifiable information unless absolutely necessary
- Use the minimum of necessary patient-identifiable information only
- Access to patient-identifiable information should be on a strictly need to know basis
- Everyone should be aware of their responsibilities
- Understand and comply with the law; every use must be lawful

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8. When may patient information (as well as demographic information) be passed on?

If the patient has given consent and on a need to know basis. Wherever possible it should be anonymised.

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9. What 5 guidelines will ensure patient confidentiality in a healthcare setting?

- No gossip about patients
- Carry out discussions, and write letters and reports, away from patients
- Make sure you have a username and password for your computer, and lock it when you are away
- Do not leave information on a computer screen. If speaking to a patient keep the screen turned away and paperwork face down
- File paperwork immediately, and shred anything not needed, or place in confidential waste bin

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10. What is important to remember regarding confidential paperwork?

- Don't leave correspondence, notes or test results lying around where others may see them
- File correspondence and medical results securely in the medical notes ASAP
- Don't leave originals in the photocopier when you have copied them
- Ensure that faxes are sent to a safe haven area, or phone the recipient so they can be there to receive the info. Remember to take the original fax with you when done
- Use an envelope to conceal sensitive info when transporting

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11. What is it important to remember regarding confidential phone calls?

- Go to a room away from Reception to make the call--be discreet
- Ensure you have correctly identified the person you are calling for before divulging any information
- Do not give information to anyone other than the patient
- Do not give clinical information to the patient. Ask the patient to make an appointment, or request authorisation to release the info

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12. What is it important to remember regarding faxes?

- Use a Safe Haven fax if possible (away from the public)
- Make sure the number is correct, and phone ahead if necessary to make sure the recipient is there
- Do not leave the fax machine running, as others may have access
- Phone to check the fax has been received
- Do not leave papers on the fax after sending
- Anonymise patient info before sending.

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13. What is important to remember when making confidential photocopies?

- Do not leave patient info on the photocopier after use
- Ensure you photocopy away from the public
- Only make as many copies as are required
- Do not mix up patient info; keep each task seperate to ensure patient confidentiality