Process Mapping 07

Question 1

1. What should be the distance between symbols on a Flowchart?

Answer 1

The distance between them should be about equal.

Question 2

2. The BRANCHES of a DECISION symbol should be:

Answer 2

LABELED (YES or NO)

Question 3

3. What is a FLOWCHART?

Answer 3

It is a GRAPHIC REPRESENTATION of the SEQUENCE OF WORK that makes up an ACTIVITY.

Question 4

4. FLOWCHARTS are used to understand:

Answer 4

WORK at the most granular level.

Question 5

5. FLOWCHARTS help you identify:

Answer 5

WASTE or NON VALUE CREATING work and to document that waste for others to see.

Question 6

6. What does it mean to BUILD INTELLIGENCE INTO A FLOWCHART?

Answer 6

It means the use of symbols to represent what actually takes place in the work.
Most users of flowcharts tend to rely on very few symbols and thus limit the tool’s usefulness.

Question 7

7. It is NOT the number or variety of symbols per se, that makes the FLOWCHART useful, it is whether:

Answer 7

you are using enough symbols to help you recognize where waste, delays, rework, etc, occur in a process.

Question 8

8. A Flowchart helps you quickly identify:

Answer 8

how complicated an ACTIVITY really is and where WASTE in the work occurs.