Quality management & Organisation

Question 1

📌 Common SJT Scenarios:

Answer 1

You’re overwhelmed on a busy ward and making documentation errors

Struggling with a new IT system or patient record software

A fellow pre-reg is failing to take proper notes or organise care

Deciding how to manage competing priorities (e.g. teaching, tasks, breaks)

Encouraging others to improve their organisation without doing their work for them

Question 2

How should you respond if you’re making errors due to unfamiliar software?

Answer 2

→ Acknowledge it, seek help to improve skills (e.g. speak to tutor), and avoid covering or ignoring mistakes.

Question 3

What’s the best way to support a colleague who’s falling behind on notes?

Answer 3

→ Speak respectfully, offer guidance or suggest they seek structured support — don’t take over their work.

Question 4

If you’re overwhelmed, how should you prioritise tasks?

Answer 4

→ Patient care first, professional interactions second, then your own rest if it doesn’t compromise the first two.

Question 5

How can you improve your time management if you’re missing standards?

Answer 5

→ Avoid vague solutions (e.g. “try harder tomorrow”) — pick options with practical structure (e.g. using a planner, support from pre-reg tutor).

Question 6

What’s the best approach when documentation is poor?

Answer 6

→ Tidy, accurate, well-labelled records — never vague, shorthand, or afterthoughts.

Question 7

What should you do if someone else’s poor organisation affects patient safety?

Answer 7

→ Address it promptly, constructively, and help them improve — don’t ignore or fix it for them long term.

Question 8

🧠 Spotting This Domain in Mixed Banks

Answer 8

“You feel that you’re struggling to keep up…”

“A colleague isn’t documenting care accurately…”

“You’re not familiar with the IT system…”

“Important information has been missed due to poor note-taking…”