Resilience & Adaptability Flashcards
Topic 10 (7 cards)
📌 Common SJT Scenarios:
A senior being unprofessional or hostile towards you
Struggling emotionally with workload, stress, or mistreatment
Supporting a colleague facing illness, bereavement, or burnout
Adapting to a policy change or new system on the ward
Reacting constructively to criticism or personal challenges
How should you respond to persistent criticism from a senior that feels personal?
→ Stay calm, seek private discussion, then escalate if unresolved — but remain composed.
What’s the best approach if you’re struggling with new ward protocols?
→ Seek help early, express willingness to improve, avoid blaming others or delaying action.
How should you support a colleague who’s losing motivation due to personal struggles?
→ Engage, empathise, and help them find the right support — don’t ignore or offload the issue.
What’s the lowest-ranked option if you’re upset about unfair treatment?
→ Reacting with anger, sarcasm, or avoidance — these betray poor emotional control.
How can you show adaptability in a difficult work environment?
→ Remain open to change, flexible in role, and committed to solutions despite difficulty.