recap struggle 10 Flashcards
(26 cards)
what is the value of change
- help sustain competitive advantage
- aligns business strategy with evolving nature of customers
- stakeholder gain from improved productivity
- may improve efficiency of comms.
- market benefits if perceived as a business that leads change rather then follows
what are the 4 barriers of change
- self interest
- low tolerance for change and inerta
- different assessment of the situation
- misinformation and misunderstanding
what is self intrest as a barrier to change
having own intrests ahead of those in the organisation
- threat to job security
what is low tolerance for chnage and inertia
dont like change
- prefer thungs as they are and predicitability
whgat is different assesment of the situation as a barrier to entry mean
think they know better
what is misunderstanding and misinformation mean as a barrier of change
dont understand
- misinformed about the strategic position of the business
what are the 6 ways to overcome barriers of change
- manipulation/ co-option
- explicit/ implicit coercion
- facilliation/ support
- negoation/ barganning
- participant/ involvemtn
- education/ communication
what are the influences of an organisations culture
- market
- nature of what you do
- shadow of founder
- reward style
- attitude of risk
what is an organic structure
- informal
- flexible
- verbal comm.
- decentralised
- change easily
what is mechanistic structure
- formal
- formal comm.
- favours standardised polcies and prodcedures
- little percieved need to change
what are the signs culture needs changing
- internal fighting
- increase levels of turnover
- increased absentesim
- process become bureactuic
- com. is closed
- decrease customer service
what are Handy’s 4 classes of culture
- power
- role
- task
- person
what is a power culture
- fewer people centre of organisation
what is role culture
- indiivudals have a clear role
- know who to report too and identifty with an important role
what is task culture
- indiivduals identify with a task
- depends on ability
what is person culture
- have own space
- give own part of business to control and make decisions for
what is the difficulty of changing cultures
- resistance to change
- requires heavy investment in training and education
how do you implement strategy effectively
- planning in what and who is needed where and mean
- organising the resources required
- coordinating what happens
- establishing clear points at which progress can be measured
what is network anaylsis
a project anaylsis and planning method that allows a project to be completed in the shortest time posssible
what does float mean
the duration an activity can be extended or postponed so that the project still finishes within the minium time
what is strategivc drift
the strategy of a business is no longer relevant to the external environment
what is key management ways to help prevent strategic risk
- business planning
- budgeting
- regular performance reviews
- monitoring external environment
- financial and other ratio anaylsis
- benchmarking
why can strategy go wrong
- wrong objectives
- dat isnt avalaible
- data may be anaylsed badly
- implentation can go wrong
- progress of planning can be miss read
what is an emergent strategy
initally and unplanned strategy which arises in response to chnage
