Sales and Buying Negotiation in E-Cormerce

Question 1

What is e-commerce?

Answer 1

E-commerce refers to the buying and selling of goods and services over the internet

Question 2

What is e-negotiation?

Answer 2

E-negotiation is the process of conducting buying and selling negotiations through digital platforms

Question 3

What are the advantages of e-negotiation?

Answer 3

• Cost and time saving through automation (e.g., instant counteroffers on eBay)
• Enhances market efficiency by connecting global buyers and sellers
• Improved customer experience through personalization and 24/7 availability
• Transparency and trust via reviews and escrow services
• Competitive pricing enabled by live auctions and dynamic pricing systems

Question 4

What are the disadvantages of e-negotiation?

Answer 4

• Cybersecurity and fraud risks (e.g., counterfeit products, stolen card info)
• Technical barriers for less tech-savvy users
• Legal and regulatory complexities across regions
• Lack of human interaction and miscommunication risks
• Algorithm bias and unfair pricing (e.g., surge pricing, price discrimination)