SAO4 - Diversity Flashcards Preview

ALS- Study Material (2018) > SAO4 - Diversity > Flashcards

Flashcards in SAO4 - Diversity Deck (24):

What are the primary dimensions of diversity?

 Gender
 Age
 Race
 Sexual affiliation/orientation
 Mental and Physical abilities/qualities
 Ethnicity/Culture


What are the secondary dimensions of diversity?

 Work ethic
 Income
 Marital status
 Experience
 Religious and Philosophical beliefs
 Personality
 Educational background
 Language abilities
 Strengths
 Temperaments


________________ is the ability to recognize and respond to the needs of various groups within an organization to improve working relationships, productivity, customer satisfaction, and unit and mission effectiveness.

Diversity awareness


What does (EO) stand for?

Equal Opportunity


What does (AA) stand for?

Affirmative Action


What does EO refer to?

Legal and regulatory mandates prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, and reprisal.


What AA refer to?

Refers to voluntary or mandated programs developed for the purpose of overcoming imbalances in the workforce that affect designated groups, such as members of minority groups, women, veterans, and people with disabilities.


Social sensitivity allows us to --

better understand the individual characteristics of who we work with, what each person brings to the mission, and improves our appreciation and respect for one another.


What are all of the aspects of a diversity-supportive organization?

1. Act Proactively:
2. Leadership-Driven
3. Encourage Ownership of Initiatives
4. Think Inclusively
5. Mainstream Diversity:


In what year was the Don't Ask Don't Tell policy repealed?



What are some Socio-Behavioral Tendencies (SBTs)?

Assumptions, Stereotypes, Social Biases, Perceptions, Perspectives, Collusion, Prejudices, Discrimination


___________ is when we take the liberty of declaring something about a situation, item, or someone else that is not supported by fact.



A ___________ is a “fixed or distorted generalization about ALL members of a particular group that share a particular diversity characteristic



Being ___________ is where one unfairly favors or prefers one person, culture, group, or race to another.

socially biased


What we observe and experience becomes our “reality” until we are convinced or proven otherwise. What term goes with this definition?

A) Collusion
B) Prejudices
C) Discrimination
D) Perception

D) Perception


We all have our own _____________ or “take” on things based on our position on particular subjects, issues, and matters that relate or are important to us. It is how we mentally view or “see” a situation or the world around us from a particular angle.



__________ occurs when people cooperate with others, knowingly or unknowingly, to reinforce the behaviors that prevent others from fully entering into the workplace culture.


Example: Have you ever heard a sexual or racially motivated joke at work? Did you laugh with the others?


________ is “[the creation] of an adverse or unreasonable opinion about a person or group without [gathering] all the facts and is usually based on deeply held beliefs.



_____________ is the visible act, or consideration to act, in favor of or against a person or thing based on the group, class, or category to which that person or thing belongs to rather than on individual merit or value.



The FAIR Way employs four techniques for maximizing retention and productivity and maintaining effective working relationships in workplaces. These techniques are:

 Giving Feedback
 Offering Assistance
 Assuring Inclusion
 Giving Respect


___________ is giving and receiving information about expectations.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

A) Feedback


____________ is making sure workers have what they need to work to their fullest potential.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

B) Offering Assistance


___________ is making sure everyone has the opportunity to fully participate in the workplace.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

C) Assuring Inclusion


____________ is recognizing each person’s unique value, contributions, and potential to the organization.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

D) Giving Respect