SAO4 - Diversity Flashcards Preview

ALS- Study Material (2018) > SAO4 - Diversity > Flashcards

Flashcards in SAO4 - Diversity Deck (24):
1

What are the primary dimensions of diversity?

 Gender
 Age
 Race
 Sexual affiliation/orientation
 Mental and Physical abilities/qualities
 Ethnicity/Culture

2

What are the secondary dimensions of diversity?

 Work ethic
 Income
 Marital status
 Experience
 Religious and Philosophical beliefs
 Personality
 Educational background
 Language abilities
 Strengths
 Temperaments

3

________________ is the ability to recognize and respond to the needs of various groups within an organization to improve working relationships, productivity, customer satisfaction, and unit and mission effectiveness.

Diversity awareness

4

What does (EO) stand for?

Equal Opportunity

5

What does (AA) stand for?

Affirmative Action

6

What does EO refer to?

Legal and regulatory mandates prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, and reprisal.

7

What AA refer to?

Refers to voluntary or mandated programs developed for the purpose of overcoming imbalances in the workforce that affect designated groups, such as members of minority groups, women, veterans, and people with disabilities.

8

Social sensitivity allows us to --

better understand the individual characteristics of who we work with, what each person brings to the mission, and improves our appreciation and respect for one another.

9

What are all of the aspects of a diversity-supportive organization?

1. Act Proactively:
2. Leadership-Driven
3. Encourage Ownership of Initiatives
4. Think Inclusively
5. Mainstream Diversity:

10

In what year was the Don't Ask Don't Tell policy repealed?

2011

11

What are some Socio-Behavioral Tendencies (SBTs)?

Assumptions, Stereotypes, Social Biases, Perceptions, Perspectives, Collusion, Prejudices, Discrimination

12

___________ is when we take the liberty of declaring something about a situation, item, or someone else that is not supported by fact.

Assumptions

13

A ___________ is a “fixed or distorted generalization about ALL members of a particular group that share a particular diversity characteristic

stereotype

14

Being ___________ is where one unfairly favors or prefers one person, culture, group, or race to another.

socially biased

15

What we observe and experience becomes our “reality” until we are convinced or proven otherwise. What term goes with this definition?

A) Collusion
B) Prejudices
C) Discrimination
D) Perception

D) Perception

16

We all have our own _____________ or “take” on things based on our position on particular subjects, issues, and matters that relate or are important to us. It is how we mentally view or “see” a situation or the world around us from a particular angle.

perspective

17

__________ occurs when people cooperate with others, knowingly or unknowingly, to reinforce the behaviors that prevent others from fully entering into the workplace culture.

Collusion

Example: Have you ever heard a sexual or racially motivated joke at work? Did you laugh with the others?

18

________ is “[the creation] of an adverse or unreasonable opinion about a person or group without [gathering] all the facts and is usually based on deeply held beliefs.

Prejudice

19

_____________ is the visible act, or consideration to act, in favor of or against a person or thing based on the group, class, or category to which that person or thing belongs to rather than on individual merit or value.

Discrimination

20

The FAIR Way employs four techniques for maximizing retention and productivity and maintaining effective working relationships in workplaces. These techniques are:

 Giving Feedback
 Offering Assistance
 Assuring Inclusion
 Giving Respect

21

___________ is giving and receiving information about expectations.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

A) Feedback

22

____________ is making sure workers have what they need to work to their fullest potential.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

B) Offering Assistance

23

___________ is making sure everyone has the opportunity to fully participate in the workplace.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

C) Assuring Inclusion

24

____________ is recognizing each person’s unique value, contributions, and potential to the organization.

A) Feedback
B) Offering Assistance
C) Assuring Inclusion
D) Giving Respect

D) Giving Respect