When is a F10 Notification required?
Who needs to notify the project to the HSE?
The client or nominated person
When was RICS founded?
1868
What does RICS stand for?
Royal Institution of Chartered Surveyors
What is the RICS Motto?
There is measure in all things.
When did the RICS rules of conduct were updated?
2nd February 2022
Who is the current RICS president?
Nick Maclean
What are the three obligations for members?
How may obligations are there for firms and can you name me three?
7
- Complaints Handling Procedure
- Corporate with RICS
- Promptly provide information requested by the Standards and Regulations Board
- Adequate PII cover
What are the minimum level of indemnity?
£100k or less is £250k
£100-200k is £500k
£200k+ is £1m
What is your understanding of the Merrit and Babb case ?
Backdates to 2001 - highlights the importance of having run off cover.
A surveyor was sued for negligence by the former client, the firm was not in existence so the individual surveyor was pursued for damages.
What must a complaints handling procedure include?
Name and contact details of the nominated person.
Must be investigated in 28 days
All information to be recorded
Two Stages;
1. Senior member / complaints handling officer to review complaint.
2. If not resolved complaints referred to independent readers provider which is RICS approved.
What is your firms complaints handling procedure?