Summary of Experience Write Up - Mandatory Competencies Flashcards
(12 cards)
ETHICS, RULES OF CONDUCT AND PROFESSIONALISM - What did you do at HAL when you received a commercially sensitive email which was sent in error?
The contractor sent me an email which contained commercially sensitive information relating to rates unintentionally. I acted ethically and deleted it. I then advised the Contractor of this occurrence to avoid such instances in the future.
ETHICS, RULES OF CONDUCT AND PROFESSIONALISM - What did you do at HAL when you were requested to issue an urgent instruction upon your first day of joining the project?
To ensure that I provided a high standard to my client, the PM, I drafted the instruction and had it peer reviewed by the PM before submitting it. This avoided errors and delays and ensured it was issued in a timely manner.
CLIENT CARE - How did you ensure that you provided excellent client service and avoid any conflicts of interests?
At HS2 I ensured that I delivered my work in line with the client’s expectations. This was performed through frequent dialogue and sharing of draft documentation to obtain feedback. Furthermore, I ensured that I performed my services in line with the KPI targets which were set with the client.
At HAL when I was requested to perform commercial management services of design contracts related to the organisation I worked for. I advised the client that this was a conflict of interest and I would not be able to perform this task, and suggested an alternative solution.
COMMUNICATION AND NEGOTIATION - How did you use categorised cost data and graphical visualisations at HS2 to support your tasks?
At HS2 I used categorised cost data and graphical visuals to convey Value Engineering options to the client. This was captured under a report and then presented in a meeting where I explained the contents of the report, took questions and answered them. I then held in depth discussions of certain VE options with the client for them to take further with contractors.
HEALTH & SAFETY - What did you do at NR following the 2015 update of the CDM regulations?
I ensured that the contractor priced their increased duty holder role of Principle Designer suitably under a Variation. As the D&B contractor now became the Principle Designer as the CDM Coordinator role was abolished and they would not be responsible for planning, managing and monitoring H&S during the lifetime of the project.
ACCOUNTING PRINCIPLES AND PROCEDURES - What purpose do balance sheets, profit and loss and cashflow statements serve?
- Balance Sheet - What a company owes and owns
- Profit and Loss Statement - Whether the organisation has been profitable or not
- Cashflow Statements - Showing the flow of monies in and out of the business.
BUSINESS PLANNING - What is contained under a Business Plan?
- Executive Summary
- Current year short and long term objectives and strategies
- Previous performance
- Market Analysis
- Financial Plans
CONFLICT AVOIDANCE, MANAGEMENT AND DISPUTE RESOLUTION PROCEDURES - What are some of the conflict avoidance techniques you are aware of?
Furthermore, what is involved in the adjudication process?
Techniques to avoid conflict include:
* Clear contract documentation
* Good record keeping
* Good project management
* Good payment practice
* Regular reporting
The adjudication process involves the appointment of an Adjudicator within 7 days of receiving a notice to adjudicate. The Adjudicator has then 21 days to review the claim and come to a binding decision. The overall duration should take 28 days, however the Adjudicator can request an EoT if needed.
DATA MANAGEMENT - What requirements are there as part of the Data Protection Act 2018?
- Fair and lawful
- Specific for it’s purpose
- Adequate for it’s need
- Accurate and kept up to date
- Not kept longer than needed
- Take people’s rights into account
- Kept safe and secure
- Not taken outside of the EU
DIVERSITY, INCLUSION AND TEAMWORKING - What is considered an effective team and what is team development theory?
An effective team consists of a diverse pool of people with different backgrounds, capabilities and experiences who can contribute towards the common goal.
Bruce Tuckman’s team development theory consists of:
* Forming
* Storming
* Norming
* Performing
* Mourning
INCLUSIVE ENVIRONMENTS - What legislations and regulations are you aware of which relate to the provision of an inclusive environment?
In the UK there is the Equality Act 2010 and in KSA there is the Universal Accessibility Built Environment Guidelines.
SUSTAINABILITY - What is sustainability and what codes of practices are you aware of?
Sustainability is act of preserving current finite resources without impacting future generations from a social, economic and environmental perspective.
The codes of practices I am aware of include CEEQUAL (BREEAM Infrastructure), BREEAM, and Mostadam.
