Teamwork Flashcards
(13 cards)
In human factors what is the goal of a team
Complete a task, meet objectives, get the job done
What are some factors that contribute to a team being effective
Being adaptable
High feelings of well-being
Shared mental models
Well motivated
Good co-operation
In human factors what are the two broad social identity categories and what do they encompass
Personal identity
Roles within family and friend groups. With their own attributes and values. Parents, siblings, being creative, leading
Job identity
Professional skills and experience. Being a controller, engineer or instructor
What model is used to understand the mix of personalities in a team and its impact on team performance
The big 5 personality model, mix of personalities can help support each other
In human factors what is Belbin’s team roles
9 roles people often take on, sometimes many at once.
Co-ordinator, shaper, plant, resource investigator, implementer, monitor evaluator, team workers, completer finisher, specialist
Are team work skills fixed
No, can be developed and learned
In human factors what are some example of social skills
Active listening, communication, patience, social perception
What are some barriers to effective teamwork
Group think, pressure to conform
What examples of poor teamwork are seen in incidents and accidents in human factors
Poor or miss communication, lack of clarity of role, balancing conflicting goals
In human factors what environmental stressors may impact team performance
Multiple information sources
Rapidly changing environment
Time and performance pressure
High workload
What is CRM and TRM in human factors
Crew resource management
Team resource management
In human factors what are the benefits of CRM & TRM
Reduces human error by enhancing performance, challenges people on the attitudes and behaviours and their implication on safety
In human factors what are transformation and transactional leadership? Which is most effective
Transformational leader inspires people to trust them, being admirable and articulate a vision to encourages creativity.
Transactional offers rewards for good performance and punishes poor performance. Monitoring behaviour and correcting if needed
Transformational better but both styles used by leaders
