Tracking and communicating success criteria

Question 1

What does each letter in SMART stand for, and why is it important in project management?

Answer 1

Specific, Measurable, Attainable, Relevant, and Time-bound. They help keep a project focused, aligned with goals, and trackable for success.

Question 2

Aside from SMART goals, what are three broad indicators of project success?

Answer 2

Product quality, fulfillment of customer needs, and meeting stakeholder expectations.

Question 3

What are three attributes that define the success of a product?

Answer 3

Completeness in features, quality of features, and usability (e.g., unit cost, technical stability).

Question 4

Why is it essential to consider stakeholder and customer expectations beyond basic requirements?

Answer 4

Because their strategic goals and satisfaction determine whether the product meets its intended purpose and justifies the project’s initiation.

Question 5

Name three metrics to measure stakeholder/customer expectations.

Answer 5

• User engagement with the product
• Satisfaction via surveys
• Adoption tracked through sales or usage data

Question 6

What key questions should be asked to clarify project success with stakeholders?

Answer 6

• Who decides if the project is successful?
• What criteria are used to measure success?
• What is the success based on?