unit 2 Equality and diversity in health and social care Flashcards Preview

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Flashcards in unit 2 Equality and diversity in health and social care Deck (45)
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What is equality?

A person is respected as an individual,treated fairly, given the same opportunities regardless of differences, treated according to needs.


What is diversity?

Diversity means there is a difference.


What are the types of diversity?

Family structure
Social class


What are your rights?
Define choice

Choice- the right to choose your care/hospital/doctor.


What are your rights?
Define confidentiality

Information about you will be kept quiet and protected unless you are at risk of harming yourself or someone else, this would be a need to know basis and everyone who needs to be involved protecting you will ‘need to know’ what a going on.


What are your rights?
Define protection from abuse and harm.

You should always be protected from harm and abuse. Policies will often protect you. Nobody should be verbally or physically abused or tortured in any way.


What are your rights?
Define equal and fair treatment.

effort should be made to make sure that everyone can access a service fairly and that everyone has equal opportunities.
People should respect individuals and make them feel valued.
Wherever possible people should be empowered so that they feel they are in control.


What are your rights?
Define consultation.

Everyone should be informed of all the possible types of treatment or care that is available to him or her.
Choice should be given after presenting information in a balanced way to the service user.
When asked,it is all right to give your professional recommendation, but all possibilities should be presented first. Empowerment gives service users choice and will occur when individuals are consulted.


What are your rights?
Define Right to life.

When everyone has a right to life and it is the service providers responsibility to ensure that this happens.
When situations are difficult and patients are too ill to represent themselves, a suitable advocate may represent the best interests of the service user.


Define empowerment?

The way by which a carer or person/ self encourages an individual/ themselves to make informed choices / decisions so that they have control of their own life.


Define advocate?

Someone who speaks out on behalf of someone else that cannot represent himself or herself. They may be vulnerable.


What are the 3 values of care ?

Promoting equality and diversity
Maintaining confidentiality
Promoting individual rights and beliefs.


Ways to apply the care value’ promoting equality and diversity’

Give choices of food (e.g vegetarian option)
Non-discriminatory language
Provide literature in a range of languages
Non judgemental approach- e.g sexuality, gender, disability, religion


Ways to apply the care value ‘ways to maintain confidentiality’

Maintaining privacy for treatment/discussion( eg. Drawing curtains around bed/ private office)
Passwords on computer files/ locking filing cabinets ( follow data protection act)
Need to know basis / information to be kept confidential unless the person needs to know.


How to apply the care value ‘promote individual rights and beliefs’

Time and place to pray
Acknowledge culture/belief
Give choices of food according to religious beliefs
Same sex staff where appropriate


What are the values of care in child care services?
Name first 3

Making the welfare of the child paramount ( child’s best interests first)
Keeping children safe and maintaining a healthy environment
Working in partnership with parents/guardians and families and other professionals.


What are the values of care in child care services?
Name the next 3

Encouraging children’s learning development
Valuing diversity
Ensuring equality of opportunity


What are the values of care in child care services ?
Name the last 3

Anti-discriminatory practice
Maintaining confidentiality
Working with other professionals


What are support networks?

Support networks are formal support organisations or informal support networks set up to help individuals who are vulnerable.


What are the 3 types of support networks and give an expletive for each?

Advocacy services-SEAP, MENCAP empower me.
Support groups- MIND, Age UK
Informal support- friends, family


What is discrimination?

When a person is treated differently on the basis of personal characteristics eg, race, gender, religion.
Can be either direct or indirect.


On what basis do people discriminate?

Race,culture, disability, social class, age, gender ,sexual orientation, religion


What are the forms of discrimination?

Racism, ageism, sexism, homophobia, transphobia, disablism.


What is direct discrimination?

Direct abusive behaviour to another person based on personal characteristics.


Give some examples of direct discrimination ?

Verbal abuse
Physical abuse
Excluding individual


What is indirect discrimination?

Is usually not intended and is less obvious.
Occurs when a person is discriminated against as a result of organisational polices and practices.


Give some examples of indirect discrimination?

Applicants for a job must be clean shaven
Height restrictions
Information provided in one language only


Name types of abuse ?

Sexual abuse
Racial abuse


Define the term prejudice?

To pre-judge a person based on individuals characteristics eg. Race, religion


Define the term stereotype?

Stereotyping can be defined as a form of generalisation of a group of people.


Define the term labelling ?

Labelling has to be viewed as a mere categorisation that then influences our stereotyping of others.


Define the term bullying ?

Use of superior strength or influence to intimidate someone, typically to force them to do something.


How might we learn discriminatory practices?

Through socialisation
Primary - family
Secondary - education, media religion, health care


Who can be affected by discriminatory practices?

Vulnerable people are most at risk.
Individuals who require care and support( eg. Patients, children, older adults).
Family / friends/ relatives of individuals.
Practitioners (eg. Nurse, G.P, teacher, social worker)


What is the impact of discriminatory practices on individuals?

You receive poor or unfair health treatment or receive a poor quality of care- affects the body.
Self harm- could cry for help in some cases.


What is the impact of discriminatory practices on individuals?

Mental health issues
Difficult to get employment
Low self- confidence


What is the impact of discriminatory practices on individuals?

Mental health issues
Upset/ sad/ unhappy
Depressed- feels very low, hard to motivate themselves
Low self-esteem.


What is the impact of discriminatory practices on individuals?
Socially ?

Excluded- may not want to mix with people


What are national initiatives?

National refers to a country level and initiative is an important act or statement that is intended to solve a problem.


What is the impact of legalisation and national initiatives?

We now promote a person-centred approach to care and provision.
Individual needs are met.
Clear guidelines for practitioners to follow.


How do we apply best practice in health, social care or childcare environments?

Be non-judgemental
Respect the views, choices and decisions of individuals who require care and we should support.
Value diversity
Use effective communication
Mentor others


How do you recommend improvements or action in response to discriminatory practice taking place?
To promote equality,diversity and rights we must:

Apply the values of care
Provide information about the complaints procedure or advocacy services.


Benefits to practitioners of following policies,codes of practices.

Help them to do their job effectively/raises awareness of...
Ensures that they are treated fairly/with equality
Helps to protect them from accusations/ or discrimination/feel safe
Improve reputation of the setting.
Give them trust.


Ways in which organisations can ensure advertising policies promoting equal opportunities.

Advertise in a wide range of areas to ensure different groups can access the job.
Analyse monitoring forms to make sure the system is working correctly.
Use of positive statement to indicate they are EOP employers and encourage certain groups.


Ways in which organisations can ensure interview policies promote equal opportunities.

No illegal questions asked
Same questions to all to ensure all candidates get a fair interview.
No personal questions that would disadvantage certain groups.