Workplace Behaviour Flashcards

(19 cards)

1
Q

What is the definition of workplace BULLYING?

A

Workplace bullying is REPEATED UNREASONABLE BEHAVIOUR directed towards an EMPLOYEE, CLIENT, CUSTOMER, CONTRACTOR, OR OTHER EXTERNAL PARTY that creates a risk to THEIR HEALTH AND SAFETY.

Bullying is behaviour that VICTIMISES, HUMILIATES, UNDERMINES OR THREATENS a person.

Bullying is not: - Genuine / reasonable disciplinary procedure
- Constructively delivered feedback to improve work performance / behaviour
- Directing & controlling how work is done

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2
Q

What is the definition of SEXUAL HARASSMENT?

A

Sexual harassment IS UNWELCOME UNINVITED BEHAVIOUR which is OFFENSIVE from the viewpoint of the PERSON BEING HARASSED. It does not matter that the offender did not MEAN OR INTEND TO SEXUALLY HARASS the other person. In other words, an offender’s INNOCENT INTENT IS IRRELEVANT

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3
Q

Conduct of a sexual nature includes:

A

Subjecting a person to any act of physical intimacy;

Making, orally or in writing, any remark or statement with sexual connotations to a person or about a person; and

Making any gesture, action, or comment of a sexual nature.

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4
Q

List 3 actions where a person could sexually harass another person?

A

Make an unwelcome sexual advance

Make an unwelcome request for sexual favours

Engage in any other unwelcome conduct of a sexual nature

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5
Q

What is VILIFICATION?

A

Vilification if a public act which incited hatred towards, serious contempt for, or severe ridicule of, a person or group on the grounds of race or religion.

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6
Q

What is Victimisation?

A

Retaliation against a person just because they propose to, or have, made a complaint about unacceptable behaviour.

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7
Q

Who does WPB Policy Apply to?

A

Employees (current & prospective), work experience & work placement students, contract workers & commissioned agents of FRV.

Everyone FRV employees deal with in the course of their work.

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8
Q

When does the WPB Policy Apply?

A

Dealing with members of the public

work related functions

conferences

social activities involving employees

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9
Q

Under General responsibilities of workplace behaviour, everyone who works at the FRV is responsible that they? (3)

A

Participate in FRV scheduled workplace behaviour information

Are familiar with this policy

Comply with this policy

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10
Q

What actions can be taken for breaching this policy? (5)

A

A verbal apology

A Written apology

Attendance at additional awareness / information sessions

Counselling

An adverse report

Charges laid under the FRV act

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11
Q

Give 3 examples of who the FRV workplace behavior applies to?

A
  • Employees
  • Contractors
  • Work Experience people
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12
Q

What are 3 actions that breach the workplace behaviour policy?

A

Vilification

Bullying

Harassment

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13
Q

Workplace behaviour policy extends beyond the physical premises of work and outside working hours, these include (4):

A

Dealing with members of the public

Work Related functions.

Conferences

Other social activities involving employees.

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14
Q

List 8 legislations relating to discrimination:

A

Racial Discrimination Act

Racial Hatred Act

Sex Discrimination Act

OHS Act

Disability Act

FRV Act

Equal Opportunity Act

Public Records Act

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15
Q

Discrimination Unacceptable grounds or attributes of discrimination or harassment:

A

Age

Breastfeeding

Gender Identity

Disability /Impairment

Industrial Activity Employment Activity

Lawful Sexual Activity

Marital Status

Parental Status

Physical Features

Political Belief or Activity

Pregnancy

Race

Religious Belief

Sex

Sexual Orientation

Personal Association

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16
Q

No Unlawful Discrimination:

A

There will be no unlawful discrimination at FRV Employment related decisions, such as those regarding recruitment, appointment, selection for promotion and performance management will be made on the basis of merit, that is, on the basis of a person’s abilities, skills, and performance and not on the basis of irrelevant personal characteristics.

17
Q

What is Unlawful Discrimination?

A

Unlawful discrimination occurs when an employee is treated less favourably than others because of an irrelevant personal characteristic, such as their age, race, sex and so on

Unlawful discrimination can happen either directly or indirectly.

18
Q

What is Direct Unlawful Discrimination?

A

Occurs when a person is treated less favourably than another person in the same or similar circumstances, because of any of the grounds or attributes listed below.

19
Q

What is Indirect Unlawful Discrimination?

A

Occurs when there is rule, requirement or practice which applies to everyone, but with which some groups of people cannot comply because of a personal attribute. Unless the rule is ‘reasonable in the circumstances’ it will be unlawful.