Learn Continual Service Improvement

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  • ITIL Glossary
    ITIL Glossary

    ITIL Glossary

    By: John Lathrop
    Abbreviations, Service Transition, Service Strategy...
    7
    Decks
    666
    Flashcards
    80
    Learners
  • ITIL Foundation Exam Study Guide
    ITIL Foundation Exam Study Guide

    ITIL Foundation Exam Study Guide

    By: Matthew Gromer
    Introduction to Service Management, ITIL Revision Questions, ITIL Revision 2...
    10
    Decks
    345
    Flashcards
    135
    Learners
  • ITIL - Service Management
    ITIL - Service Management

    ITIL - Service Management

    By: Maria Pless
    Service Management, Service Strategy, Service Design...
    7
    Decks
    280
    Flashcards
    17
    Learners
  • ITIL Foundations
    ITIL Foundations

    ITIL Foundations

    By: andrew bowers
    Module 1 - Introduction, Module 2 - Lifecycle, Module 3 - Service Strategy...
    7
    Decks
    257
    Flashcards
    66
    Learners
  • ITILv4 Foundation
    ITILv4 Foundation

    ITILv4 Foundation

    By: Emil Freijd
    Value, Organization & People, Service & Product...
    29
    Decks
    939
    Flashcards
    16
    Learners
  • Quality Engineer
    Quality Engineer

    Quality Engineer

    By: Josh Coughlin
    1. Management and Leadership, 2. The Quality System, 3. Product, Process and Service Design...
    16
    Decks
    465
    Flashcards
    16
    Learners
  • ITIL
    ITIL

    ITIL

    By: Jaimie Drost
    Chapter 1, Chapter 2, chapter 3...
    7
    Decks
    182
    Flashcards
    10
    Learners
  • ITIL 4 Foundation
    ITIL 4 Foundation

    ITIL 4 Foundation

    By: Matt McDonald
    2.0 Service Management, 3.0 Four Dimensions of Service Management, 4.0 Service Value System...
    7
    Decks
    127
    Flashcards
    11
    Learners
  • CQE
    CQE

    CQE

    By: Victoria Engel
    Part 1: Management and Leadership, Part 2: The Quality System, Part 3: Product, Process and Service Design...
    8
    Decks
    380
    Flashcards
    34
    Learners
  • TM254: Managing IT: the why, the what and the how
    TM254: Managing IT: the why, the what and the how

    TM254: Managing IT: the why, the what and the how

    By: patrick macpherson
    Block 1 Part 1: Why IT service management?, Block 1 Part 2: Service operation, Block 1 Part 3: Continual service improvement...
    6
    Decks
    430
    Flashcards
    6
    Learners
  • ITIL v4
    ITIL v4

    ITIL v4

    By: Kellie Homovich
    Service Management, Four Dimensions of Service Management, Service Value System...
    9
    Decks
    92
    Flashcards
    1
    Learner
  • ITIL Foundations
    ITIL Foundations

    ITIL Foundations

    By: Tyler Johnson
    Service Operation, ITIL Introduction, Continual Service Improvement...
    6
    Decks
    134
    Flashcards
    5
    Learners
  • Leadership Team Flashcards
    Leadership Team Flashcards

    Leadership Team Flashcards

    By: Tyla Smith
    U1C5L1: Understanding and Controlling Stress, U1C5L2: Cadet Challenge, U1C6L1: Orientation to Service Learning...
    35
    Decks
    559
    Flashcards
    7
    Learners
  • ITIL 4
    ITIL 4

    ITIL 4

    By: Michael Wineinger
    1. Service Management Fundamentals, 2. Four Dimensions of Service Management, 3. Service Value System...
    6
    Decks
    92
    Flashcards
    2
    Learners
  • TM254
    TM254

    TM254

    By: Spawny06 Unknown
    IT Service Management, Service Operation, Continual Service Improvement...
    8
    Decks
    70
    Flashcards
    11
    Learners
  • ITIL
    ITIL

    ITIL

    By: Sam Bat
    ITIL Overall, Service Value System, Practices (Component 1 of SVS)...
    14
    Decks
    94
    Flashcards
    2
    Learners
  • ITILv3
    ITILv3

    ITILv3

    By: Tim Gabriel
    Overview, Service Strategy, Service Design...
    6
    Decks
    61
    Flashcards
    3
    Learners
  • TM254
    TM254

    TM254

    By: Matthew Bicknell
    1 - Why IT Service Management?, 1 - Service Operation, 1 - Continual Service Improvement...
    9
    Decks
    23
    Flashcards
    8
    Learners
  • ITIL V4
    ITIL V4

    ITIL V4

    By: Kendrick Reed
    What is a service?, What is a product?, What are service relationships?...
    12
    Decks
    93
    Flashcards
    8
    Learners
  • ITSN Bootcamp
    ITSN Bootcamp

    ITSN Bootcamp

    By: H. Biorn
    ITIL Basics, Service Strategy, Service Design...
    9
    Decks
    73
    Flashcards
    4
    Learners
  • CSCP
    CSCP

    CSCP

    By: Albert Kim
    Certifications / Institutions, Customer service measures, Strategic importance of materials...
    30
    Decks
    109
    Flashcards
    11
    Learners
  • ITIL
    ITIL

    ITIL

    By: Russell Lachman
    CH1: Service Management as a Practice, CH2: Understanding Service Strategy, CH3: Service Strategy Process...
    13
    Decks
    68
    Flashcards
    1
    Learner
  • CQE Primer
    CQE Primer

    CQE Primer

    By: Kevin S
    CQE Primer, CQE - Management and Leadership - Quality Philosophies and Foundations, CQE - Management and Leadership - Continuous Improvement Tools...
    56
    Decks
    488
    Flashcards
    1
    Learner
  • ITIL 4 Foundations
    ITIL 4 Foundations

    ITIL 4 Foundations

    By: Emily Macias
    Product, Service Relationships, Service...
    10
    Decks
    62
    Flashcards
    1
    Learner
  • ITIL Foundation
    ITIL Foundation

    ITIL Foundation

    By: Carmen Menéndez
    Glossary, Ch1- Service Management, Ch2- Service Strategy...
    14
    Decks
    124
    Flashcards
    2
    Learners
  • 6425C Configuring And Troubleshooting Windows Server 2008 & AD DS
    6425C Configuring And Troubleshooting Windows Server 2008 & AD DS

    6425C Configuring And Troubleshooting Windows Server 2008 & AD DS

    By: Yussef Nunez
    Module1 Intro Active Directory Domain Services, Module2 Administering AD Securely & Efficiently, Module3 Managing Users & Service Accounts...
    16
    Decks
    86
    Flashcards
    4
    Learners
  • ITIL 4 Foundations (Personal)
    ITIL 4 Foundations (Personal)

    ITIL 4 Foundations (Personal)

    By: Phillip Burk
    Service, Organizations and Roles, Value in ITSM...
    40
    Decks
    103
    Flashcards
    3
    Learners
  • Career
    Career

    Career

    By: A Chambers
    ITSM - Event Management, IT Operations Lead Info, ITSM - Incident Management...
    11
    Decks
    98
    Flashcards
    1
    Learner

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