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  • Lean / Six Sigma
    Lean / Six Sigma

    Lean / Six Sigma

    By: George Hodgson
    Lean Principles Intro, Six Sigma Intro, Lean Office & Service Intro...
    12
    Decks
    114
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    4
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  • Business GCSE OCR, Edexcel, AQA - Marketing
    Business GCSE OCR, Edexcel, AQA - Marketing

    Business GCSE OCR, Edexcel, AQA - Marketing

    By: Myles Barnett
    What Is It ?, Analysing The Market, Market Research...
    10
    Decks
    73
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    3
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  • Marketing Management [TEIM33]
    Marketing Management [TEIM33]

    Marketing Management [TEIM33]

    By: Ben Wi
    L2: B2B Marketing, L1: Introduction to Marketing Management, L3: Service marketing...
    10
    Decks
    123
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    2
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  • AS Business BUS2 AQA
    AS Business BUS2 AQA

    AS Business BUS2 AQA

    By: Caroline Harfield
    Using Budgets, Improving Cashflow, Measuring & Increasing Profit...
    19
    Decks
    15
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    8
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  • Business Studies AS
    Business Studies AS

    Business Studies AS

    By: Lauren Sollis
    Competiton Law, Discrimination, Organisational Structures And Roles...
    42
    Decks
    86
    Flashcards
    4
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  • Entrepreneurship
    Entrepreneurship

    Entrepreneurship

    By: Rania M
    The Quick view evolution, Personal traits of Entrepreneurs, Opportunity...
    25
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    125
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    1
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  • English Legal System
    English Legal System

    English Legal System

    By: Pollyanna Furness
    Case Law, Statute Law, Statutory Interpretation...
    21
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    114
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    5
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  • Intro to NHC Dynamics
    Intro to NHC Dynamics

    Intro to NHC Dynamics

    By: NHC Admin
    Dynamics 365 Fundamentals, Navigating Dynamics 365, Dynamics 365 for Marketing...
    5
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    115
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    2
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  • Healthcare Paraprofessional Customer Service
    Healthcare Paraprofessional Customer Service

    Healthcare Paraprofessional Customer Service

    By: Jovita Andrade
    Medical Terminology - Key Terms and Definitions (A-D), Medical Terminology - Key Terms and Definitions (E-O), Medical Terminology - Key Terms and Definitions (P-Z)...
    11
    Decks
    119
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    1
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  • ACP-420
    ACP-420

    ACP-420

    By: olivier botz
    Creating a service project, Intro, Templates...
    13
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    94
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    2
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  • Customer Accounts
    Customer Accounts

    Customer Accounts

    By: trey abc
    Account Basics, MSRB Securities Rules, Accounts for Employees of Other Firms/Financial Service Co.'s...
    11
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    138
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    2
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  • Service Marketing, Marketing Ethics and Sustainability
    Service Marketing, Marketing Ethics and Sustainability

    Service Marketing, Marketing Ethics and Sustainability

    By: Pandicorne Xindea
    Service marketing - Chapter 1 VT21, Service Marketing - Chapter 2 : Consumer Behaviour in Services, Service Marketing - Chapter 3 : Customer Expectations of a service...
    13
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    125
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    2
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  • AMA 4213
    AMA 4213

    AMA 4213

    By: Unknown Unknown
    Customer profitability, TQM, Learning curve theory...
    9
    Decks
    19
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    1
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  • AC
    AC

    AC

    By: Jane A
    Appendix A - Competencies, WC - Information about the centre, WC - Operations Department...
    8
    Decks
    94
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    2
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  • Brazen Roofing: Residential Roofing, Everything You Need To Know, Roofing Manual Vol. 1
    Brazen Roofing: Residential Roofing, Everything You Need To Know, Roofing Manual Vol. 1

    Brazen Roofing: Residential Roofing, Everything You Need To Know, Roofing Manual Vol. 1

    By: Travis Dunn
    Introduction To The Roofing Industry, Roofing Basics, Production...
    11
    Decks
    63
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    1
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  • customer service
    customer service

    customer service

    By: Allyza Oandasan
    customer relation, 2
    2
    Decks
    48
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    1
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  • Interpreter Terminology
    Interpreter Terminology

    Interpreter Terminology

    By: Emely Alvarado
    Account, Appliances, Social Services...
    7
    Decks
    118
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    1
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  • Travel and Tourism yr12 exam
    Travel and Tourism yr12 exam

    Travel and Tourism yr12 exam

    By: Grace Bentley
    Types of travel and types of customer (Learning Aim A), Ownership and operating aims (Learning Aim B), Transport Principles (Learning Aim B)...
    9
    Decks
    119
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    1
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  • Automotive Level 3
    Automotive Level 3

    Automotive Level 3

    By: George Tilley
    Introduction, Transmission and Driveline, Fault & Cause...
    8
    Decks
    124
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    2
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  • Customer Service (Servicio al Cliente)
    Customer Service (Servicio al Cliente)

    Customer Service (Servicio al Cliente)

    By: Institutriz Miel
    Greetings (Saludos), Understanding Issues (Comprender los problemas), Apology and Empathy (Disculpa y empatía)...
    6
    Decks
    51
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    1
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  • AWS 2018 - Products
    AWS 2018 - Products

    AWS 2018 - Products

    By: Parri Pandian
    Analytics, Application Integration, AR & VR...
    16
    Decks
    116
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    3
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  • アインソフ
    アインソフ

    アインソフ

    By: Zim Lockamy
    Customer Service, 飲み物 ☕️
    2
    Decks
    28
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    1
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  • Phoenix Fire Volume 2
    Phoenix Fire Volume 2

    Phoenix Fire Volume 2

    By: Bodie Grimm
    Command Procedures, Customer Service Management
    2
    Decks
    23
    Flashcards
    5
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  • Business Studies
    Business Studies

    Business Studies

    By: Adam Smith
    1:1 Entrepreneurs, 1:2 Business Resources, 1:3 Business Ownership...
    40
    Decks
    168
    Flashcards
    1
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  • IRPM Level 2 Exam Prep | PMR Deck
    IRPM Level 2 Exam Prep | PMR Deck

    IRPM Level 2 Exam Prep | PMR Deck

    By: Annie McGrandles
    Level 2 - Leases and the Legislation, Level 2 - Company Law, Level 2 - Health and Safety, Fire and Compliance...
    5
    Decks
    61
    Flashcards
    3
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  • CURA Tenta
    CURA Tenta

    CURA Tenta

    By: Jesper Örnborn
    Lecture 1: Cachon, Gerard, P., Girotra, K. & Netessine, S. (2020). Interesting, Important, and Impactful Operations Management, Lecture 2: Hines, Ruth (1988). Financial accounting: In communicating reality, we construct reality. Accounting. Organizations and Society, 13(3), 251-261., Lecture 2: Young (2006) - Making up users...
    18
    Decks
    91
    Flashcards
    3
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  • Innovatie P1
    Innovatie P1

    Innovatie P1

    By: Mori van Haren
    The ten types, De innovatiecyclus, Het profiel van een business innovator...
    16
    Decks
    192
    Flashcards
    1
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  • Assessment Centre
    Assessment Centre

    Assessment Centre

    By: Lottie Wilson
    General/Background Questions, Customer Service Focused Questions, Teamwork and Collaboration Questions...
    8
    Decks
    138
    Flashcards
    2
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  • Business Management
    Business Management

    Business Management

    By: Lachlan Rentsch
    1A Personal motivation for starting a business, 1B Sources of business opportunity: Part 1, 1C Sources of business opportunity: Part 2...
    29
    Decks
    128
    Flashcards
    3
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  • mock calls cx
    mock calls cx

    mock calls cx

    By: Masiel Moraga
    mocks call customer service, e4cc academy
    2
    Decks
    20
    Flashcards
    1
    Learner
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