Quality Improvement Flashcards
1
Q
What does quality mean?
A
- Indiscriminate cuts
- Design services to improve efficiency & reduce levels of harm
- Improving quality together
2
Q
STEEP
A
- Saftey
- Timely
- Effective
- Efficient
- Person centred
3
Q
Saftey
A
- Error in human systems
- Near misses
4
Q
Timely
A
- Reducing waits as this may cause harm
- Getting access for the care you need
5
Q
Effectiveness
A
- Care based on scientific knowledge to all who benifit
6
Q
Efficiency
A
- Avoid waste from equipment supplies and energy
7
Q
Equitable
A
- Characteristics such as gender ethnicity
- Acessibility to doctors immediately
8
Q
Person-centred care
A
- Respectful and responsive for needs and values
