Mass customisation Flashcards

1
Q

How does mass customisation work?

A

It brings together mass production and differentiation

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2
Q

Why does it benefit customers?

A

Understands their requirements and tailors the product, this builds brand loyalty

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3
Q

What does mass customisation do for a product?

A

Lowers unit costs and allows for a higher added value

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4
Q

What does it mean for inventory?

A

Less inventory needs to be held

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5
Q

How are mass customised products priced?

A

Premium prices

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6
Q

What do mass customisation require?

A

Efficient supply chain and automation

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7
Q

What are some examples of thsi

A

Nike By You
Danfoss B2B make mechanical drives to order

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