Mod mod 9 Pitfalls of Performance Appraisal (Daniels) Flashcards

1
Q

What is the 80-20 rule?

20% of employees make bonuses while 80% just get by

20% of employees will become supervisors and 80% will stay workers

80% of the employees only generate 20% of the revenue

80% of employees think they are the top 20% performers

A

80% of employees think they are the top 20% performers

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2
Q

Some of the issues associated with _______ are that:

We don’t always do them on time.
It is a negative process for everyone involved.
It would be better to focus on how well we have done each day.
(Hint: two words)

A

performance review

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3
Q

What are some of the recommendations from Aubrey Daniels to help create positive results from performance reviews?

(Select all that apply)

The measures should tell them how well they are doing.

Determine a way to continually measure what people do.

Define what you want them to do.

Develop objective measures for everybody.

A

all of the above

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4
Q

Under a more effective system, what are some of the things Daniels says a manager should be doing?

(Select all that apply)

questioning how well they are helping their people

making schedules and making sure their people complete all their tasks on time

asking what they can do to help their employees

working with people day to day

A

questioning how well they are helping their people

questioning how well they are helping their people

working with people day to day

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5
Q

How can managers create an efficient system that doesn’t require intensive 1:1 time?

(Select all that apply)

Devote 15-30 minutes at the end of the month.

Make the employee feel safe to talk about what they have done and what they can improve on.

The performer should be able to measure themselves.

Stop doing unnecessary performance reviews.

A

Devote 15-30 minutes at the end of the month.

Make the employee feel safe to talk about what they have done and what they can improve on.

The performer should be able to measure themselves.

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6
Q

-How do my employees look at me, their manager, in terms of helping them do their job?
-How well are managers helping their people do better?

Although problems arise when people are not trained on how to provide feedback to their managers, all of the above are important questions that can be answered by _______reviews.

A

360-degree

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