RPG Chapter 11 - Reducing Absenteeism Flashcards
Frequent absenteeism occurs in many human service agencies. As a first step toward addressing absenteeism, what should be clarified for staff?
acceptable versus unacceptable absenteeism
paid time off versus sick pay
excused versus unexcused absences
acceptable versus unacceptable absenteeism
What actions are necessary to help staff become aware of acceptable vs. unacceptable absences?
(Select all that apply)
Provide information about agency policies regarding absences.
Inform staff about the specific criteria related to acceptable vs. unacceptable absence when new strategies are implemented.
Ensure the consequences for absences are clearly described to staff.
Provide competency-based training.
Provide information about agency policies regarding absences.
Inform staff about the specific criteria related to acceptable vs. unacceptable absence when new strategies are implemented.
Ensure the consequences for absences are clearly described to staff.
What is the best way to prevent frequent absenteeism?
Reduce extended duration absenteeism.
Reduce predictable absenteeism.
Consistently work to provide an enjoyable work environment for staff.
Consistently work to provide an enjoyable work environment for staff.
What is the most common, evidence-based strategy for reducing absenteeism?
corrective feedback for good attendance
paid time off for reduced absenteeism
providing positive feedback and correcting unacceptable absences
providing positive feedback and correcting unacceptable abse
If absenteeism is present, what can supervisors do to resolve the issue?
Write everyone up and report the to the administrative department.
Support good attendance and correct unacceptable absenteeism.
Provide constructive criticism and monitor staff absences.
Support good attendance and correct unacceptable absenteeism
What is the best way to describe how a supervisor effectively manages staff absenteeism?
passive
active
constructive
corrective
active
