4.6 Ensure Knowledge Transfer for Continuity

Question 1

How

Answer 1

1. Discuss knowledge transfer responsibilities
2. Outline Expectations
3. Confirm approach
4. Maintain Knowledge transfer practices

Question 2

1. Discuss knowledge transfer responsibilities
   -Team to customer
   -team member / vendor to team member
   -team to team

Answer 2

T&T
1. Communication & interpersonal skills
2. PESTLE / PEST / SWOT
3. Team organizational chart
4. Engage stakeholders
5. Spotify Model
6. Conduct Retrospectives / Lessons Learned

D&A
1. Meeting minutes
2. Knowledge Documents
3. Responsibility Assignment matrix (RAM) and RACI Chart
4. Lessons Learned Register

Question 3

2. Outline Expectations

Answer 3

T&T
1. Team charter and ground rules
2. Leadership
3. Engage stakeholders
4. Stakeholder Engagement matrix
5. Communicate mgmt plan
6. Information & knowledge mgmt plan
7. Conduct retrospectives

D&A
1. Communications mgmt plan
2. Responsibility Assignment Matrix (RAM) and RACI Chart
3. Lessons Learned

Question 4

3. Confirm approach

Answer 4

T&T
1. Retrospectives
2. Team working site
3. Product Demonstration
4. Sprint Review

D&A
1. Team Charter
2. Way of Working
3. Transition Plans / Handover documents
4. Training
5. Updated Communications Mgmt plan

Question 5

4. Maintain Knowledge transfer practices

Answer 5

T&T
1. Leadership
2. Conduct retrospectives and lessons learned meetings

D&A
1. Lessons learned repository
2. Communities of Practice (CoPs)