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2018 MM > XM1/T360/ (IS 10-2018) > Flashcards

XM1/T360/ (IS 10-2018) Flashcards

1
Q

Ports on the bottom of XM1

A

10/100 Ethernet, USB, DC coaxial charging jack, and the reset button.

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2
Q

SSID for XM1 meter

A

XM1-last 4 of the meter’s MAC address

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3
Q

WiFi password for XM1 meter

A

defaultkey

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4
Q

How do you change the WiFi password on XM1 meter?

A

You cant

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5
Q
A

buddy

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6
Q
A

channel scan

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7
Q
A

DOCSIS

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8
Q
A

flux

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9
Q
A

ingress

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10
Q
A

job

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11
Q
A

outlet check

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12
Q
A

pht check

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13
Q
A

ping traceroute

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14
Q
A

QAM analysis

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15
Q
A

spectrum

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16
Q
A
17
Q
A

firmware

18
Q
A

meter settings

19
Q
A

channel plan

20
Q
A

design maps

21
Q
A

yeti

22
Q
A

cloud

23
Q

in Tech360 it is used to view diagnostics of connected devices on the customer’s home network

A

WiFi analyzer

24
Q

What’s the dBM column on the WiFi tab

A

It measures RSSI (received signal strength indicator) - the power present in a received radio signal.

25
Q

What’s the Mbps column on the WiFi tab?

A

It shows the maximum speed data can move across a wireless link between a wireless client and a wireless router. This is not the actual speed, its theoretical (including overhead and re-transmissions).

26
Q

When can I run WiFi diagnostics(Tech360)?

A

You can run it from the WiFi tab at any time after you’re on a job. Simply tap the refresh arrow in the upper left corner of the app and then view the latest results.

27
Q

Tech360 is designed to keep you focused only on __ customer windows of work at a time

A

two

28
Q

How does the system auto reorder outlets in T360?

A

The system orders all physical (real) devices by Video equipment first, then High Speed Devices (such as modems or gateways) followed by Comcast Digital Voice equipment. The system auto-orders devices within the same Line of Business with Comcast-owned equipment first, followed by customer-owned equipment.

29
Q

When adding a device to an account in T360, how video and internet listed by.

A

Video equipment is listed by STB SN, not CC SN. Modems are listed by CMAC

30
Q

What can Tech360 tell me about a device?

A

Device name

Device type

Device model

Device image

Boot File

Lost Syncs

Uptime

Resets

Premise Health Test details

31
Q

What if I can’t get PHT to pass in T360, what options are available?

A

Refer to Maintenance

Refer to Construction

Refer to Supervisor

No Access

2018 MM (59 decks)

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