AFD will not cancel law enforcement response anytime:
1. Someone is injured
2. A vehicle involved needs a tow
3. One of the drivers cannot produce a valid DL or Insurance
4. Suspected criminal activity
City of Austin Ordinance dictates that only these 2 people can have a wrecker dispatched to the scene:
1. Peace Officer
2. Person involved in the accident
If the vehicles cannot be removed from the roadway, and there are no safety concerns, AFD will:
Remain on scene awaiting law enforcement, but return to service available for calls
When can the officer request a wrecker to the scene through dispatch?
After being on scene for 15 minutes and dispatch confirms that law enforcement has not been assigned to the call
What (4) pieces of info about the vehicle should be provided to dispatch for the tow?
4. License plate number
What is the preferred way to update dispatch with the info of the vehicle in need of a tow?
Adding a comment in the call notes on the MDC