Ch. 11: Working in the Community Flashcards Preview

Fire Officer Principles & Practices 3e > Ch. 11: Working in the Community > Flashcards

Flashcards in Ch. 11: Working in the Community Deck (17)
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1
Q

Each community has special needs and different characteristics that should be considered in relation to every service and program by the FD.

A

The most significant information comes from understanding which types of people live and work in the community.

2
Q

What will understanding the cultural factors that influence particular behaviors increase?

A

The effectiveness of fire department messages.

3
Q

What is required to help the customers appreciate the services the fire department is providing?

A

cultural sensitivity

4
Q

What has been achieved through emergency response, fire safety education, adoption of fire codes, and enforcement of those codes?

A

Reduce the risk of fire in the community

5
Q

What are the two level of needs in the need for risk-reduction programs?

A

systemic and individual

6
Q

What risk-reduction need can be addressed through the development of programs to eliminate or reduce risk?

A

systemic needs

7
Q

What is the level of need when the needs are identified from reporting signs of child abuse to heating assistance programs?

A

individual needs

8
Q

What is the fundamental goal of a public safety education program?

A

To prevent injury, death, or loss due to fire or other types of incidents.

9
Q

When is an educational presentation successful?

A

When it causes an observable change of behavior.

10
Q

What is a comprehensive program directed at injury prevention?

A

risk watch

11
Q

What program was developed to provide basic training to residents and employees in local communities, that would allow them to function effectively during the first 72 hours after a catastrophic event?

A

CERT

12
Q

What is the five-step planning process that can help local fire departments create and develop programs?

A
[ISDIE]
Identify the Problem
Select the Method
Design the Program
Implement the Program
Evaluate the Program
13
Q

When designing a public education program, what should the fire officer review for course preparation?

A

[ABCDs]

  • Identify the AUDIENCE
  • Explain the desired BEHAVIOR the student should demonstrate after training
  • Under which CONDITIONS will the student perform the task?
  • Which DEGREE of proficiency is expected?
14
Q

What two types of evaluation may be undertaken during the steps of developing a local program?

A

immediate feedback and long-term evaluation

15
Q

What type of evaluation is obtained from the students at the conclusion of the training, usually via a short survey form?

A

immediate feedback

16
Q

What can help the fire officer determine whether the specific objectives were met by the presentation?

A

immediate feedback

17
Q

What type of evaluation focuses on the effectiveness of the program in relation to the desired effect?

A

long-term evaluation