CH 2

Question 1

(MARS) predictors if individual behavior and performance

Answer 1

ability, motivation, situation (opportunity), role perception

Question 2

motivation

Answer 2

the forces within a person that affect his or her direction, intensity, and persistence of voluntary behavior

Question 3

direction

Answer 3

the aim of the motivation

Question 4

intensity

Answer 4

amount of effort allocated to the goal

Question 5

persistence

Answer 5

length of time one will spend toward objective

Question 6

ability

Answer 6

the natural aptitudes and learned capabilities required to successfully complete a class

Question 7

role perceptions

Answer 7

the degree to which a person understands the job duties assigned to or expected of him or her

Question 8

task performance

Answer 8

individual’s voluntary goal-directed behaviors that contribute to organizational objectives.

Question 9

Organizational Citizenship Behaviors (OCB)

Answer 9

Various forms of cooperation and helpfulness to others that support the org. social and psychological context

Question 10

CWB

Answer 10

voluntary behaviors that have the potential to directly or indirectly harm the organization.

Question 11

personality

Answer 11

the relatively enduring pattern of thoughts, emotions, and behaviors that characterize a person along with the psychological processes behind those characteristics.

Question 12

nature/nurture

Answer 12

50 behavior/30% temperment come from genetic chars.

Question 13

five factor model of personality dimension (BIG FIVE)

Answer 13

conscientiousness, agreeableness, neuroticism, openness, extraversion (canoe)

Question 14

MBTI Myers Briggs

Answer 14

most popular personality test Jungian,

Question 15

Schwartz’s values circumplex

Answer 15

57 values into 10 categories

Question 16

value congrence

Answer 16

how individual’s values line up to another (or team or organizations)

Question 17

Utilitarianism

Answer 17

the only moral obligation is to seek the greatest good for the greatest number of people.

Question 18

Individual Rights

Answer 18

everyone has the same set of natural rights.

Question 19

Distributive justice

Answer 19

benefits and burdens of similar individuals should be the same, otherwise they should be proportional.

Question 20

Moral Intensity

Answer 20

The degree to which an issue demands the application of ethical principles.

Question 21

Moral sensitivity

Answer 21

a person’s ability to recognize the presence of an ethical issue and determine its relative importance.

Question 22

mindfulness

Answer 22

a person’s receptive adn impartial attention to and awareness of the present situation as well as to one’s own thoughts and emotions in that moment.

Question 23

five cross cultural values

Answer 23

individualism, collectivism, power distance, uncertainty avoidance, achievement orientation

Question 24

individualism

Answer 24

a cross cultural value describing the degree to which people in a culture emphasize independence and personal uniquesness

Question 25

collectivism

Answer 25

a cross cultural value describing the degree to which people in a culture emphasize duty to groups to which they belong and to group harmony

Question 26

power distance

Answer 26

a cross cultural value describing the degree to which people in a culture accept unequal distribution of power in a society.

Question 27

uncertainty avoidance

Answer 27

degree to which people tolerate ambiguity

Question 28

achievement nurturing orientation

Answer 28

culture of competition vs coorperation