Chapter 1 Flashcards
Diversity and Inclusion in Organizations (12 cards)
Diversity
“differences among people that are likely to affect their acceptance, performance, satisfaction or progress in an organization”
Narrow definition of “Diversity”
Race, ethnicity and sex
Broad definition of “Diversity”
Education levels, geographic background, language, value system and other attributes
Inclusion
Processes and factors that lead people of difference to become fully accepted and equally productive and rewarded at work
Surface diversity
Attributes of people that can easily be seen and thus often become the basis for stereotyping and misunderstanding
Diversity management
Planned and systematic programs and procedures designed to:
- Improve interaction among diverse people
- Make this diversity a source of innovation and increased effectiveness rather than miscommunication, conflict or obstacles
–> Result = Inclusion
EEO
Equal Employment Opportunity
AA
Affirmatice Action
Training
Learning experiences specifically designed to focus on the job and work policies
Socialization
The process of learning the culture, norms and patterns of work behaviors. Usually applies to informal experiences of those entering a work setting
Value-In-Diversity perspective
Proposes that diversity is good for organizations, in contrast to the view that diversity is harmful to cohesion, communication and productivity.
Culture assimilator
A training program developed to prepare those assigned to work in another country to interact effectively by learning how to behave appropriately and without giving offense
