Chapter 1 - LISTENING AS A COACH Flashcards
(51 cards)
What is the primary difference between listening as a coach and everyday listening?
Listening as a coach includes intentional focus and the intention to be of service without an agenda.
Who is considered the father of modern counseling?
Carl Rogers
What does active listening, accompanied by unconditional positive regard, support?
Tremendous positive changes.
What does a coach’s ability to listen communicate to the client?
Fundamental acceptance of the client.
Why can coaching feel therapeutic?
Clients experience patient listening that they seldom receive from others.
What is meant by creating a ‘sacred, inspiring space’ in coaching?
A space where clients experience the impact of powerful listening.
What happens if a coach fails to listen patiently?
The client’s trust will erode.
List one form of lapse in a coach’s listening ability.
- Interrupting clients
- Speaking too soon after clients finish
- Attending superficially
- Multitasking
- Random movements
What is the importance of being present in the moment for a coach?
It models and emphasizes the value of presence during a session.
What are the three main forms of listening used by coaches?
- Listening to
- Listening for
- Listening with
What is ‘Listening To’ in the context of coaching?
Listening to what the client says and does not say, including the story behind the words.
What is a basic skill in active listening?
Knowing when and how to mirror what was heard.
What is ‘Listening For’ in coaching?
Listening in search of the client’s vision, values, commitment, and purpose.
What should coaches avoid listening for?
Solutions or problems.
How does listening for a solution affect the coaching process?
It turns the client into a problem and distorts the process.
What is a metaphor used to explain different coaching styles?
Flying from Los Angeles to New York versus driving.
What does ‘Listening With’ involve?
Listening with the whole self, including heart, intuition, and body.
What does listening with the heart allow coaches to do?
Resonate with clients and notice emerging emotions.
What is the significance of the heart’s intrinsic nervous system?
It sends more signals to the brain than vice versa.
What is the difference between ‘me too’ listening and appropriate self-disclosure?
‘Me too’ listening shifts focus away from the client, while appropriate self-disclosure enhances learning or connection.
What are the two purposes of self-disclosure in coaching?
- To increase connection with the client
- To function as a learning point
What is the link between authenticity and leadership according to Dr. Robert Terry?
Authenticity calls us to be true to ourselves and the world.
What is transference in psychological terms?
The projection of feelings or attitudes from one person to another.
What is the primary difference between listening as therapists and listening as coaches?
Coaches share their intuition freely with clients in a partnership relationship.
