Chapter 11 Flashcards
(12 cards)
To transform information into _________, resources are used to discover patterns, rules, and context.
A. information
B. knowledge
C. skills
D. data
E. instruction
B. knowledge
_________ describes the collective and individual experience of applying knowledge.
A. Information
B. Instruction
C. Wisdom
D. Knowledge
E. Data
v
Which of the knowledge management systems’ IS activities involve data mining?
A. Apply
B. Acquire
C. Store
D. Feedback
E. Disseminate
B. Acquire
Which of the knowledge management systems’ IS activities involve search engines?
A. Acquire
B. Disseminate
C. Feedback
D. Store
E. Apply
B. Disseminate
Expert systems model human knowledge in a structure known as a(n) ________.
A. neural network
B. content management system
C. knowledge base
D. algorithm
E. database management system
C. knowledge base
________ refers to identifying patterns in very large database without explicit programming but with significant human training.
A. Intelligent agents
B. Fuzzy logic
C. Enterprise system
D. Intranet
E. Machine learning
E. Machine learning
Neural networks are now being used by companies (e.g., Visa International) to detect credit card fraud by ________.
A. intranet technologies
B. creating a database
C. using spreadsheets
D. writing XML
E. learning from patterns in transaction data
E. learning from patterns in transaction data
When someone uses a software program to carry out a specific task using a learned knowledge base, this is an example of a(n) ________.
A. virtual reality system
B. augmented reality
C. enterprise system
D. expert system
E. intelligent agent
E. intelligent agent
A lead chef quitting at a restaurant and taking her secret recipes with her is considered ________ knowledge.
A. structured
B. database
C. cloud computing
D. semi-structured
E. tacit
E. tacit
Last quarter’s sales figures are considered ________ knowledge.
A. database
B. structured
C. semi-structured
D. tacit
E. cloud computing
B. structured
A manager interested in a system that can organize and disseminate knowledge throughout the organization is likely interested in a(n) ________.
A. data definition language
B. enterprise content management system
C. CRM
D. IPO
E. Internet
B. enterprise content management system
Canvas and Blackboard are examples of ________.
A. CRM
B. data definition language
C. enterprise content systems
D. IPO
E. learning management systems
E. learning management systems
