Chapter 14 Flashcards
(12 cards)
One challenge with training employees is that benefits are often ________ and difficult to quantify.
A. steering committees
B. tangible
C. free to the company
D. ad hoc committees
E. intangible
E. intangible
The value of investing in long-term capital investment projects is commonly measured using ________.
A. automation
B. ad hoc committees
C. improved organizational performance
D. capital budgeting models
E. steering committees
D. capital budgeting models
Increased productivity, lower operational costs, and lower computer expenses are all considered ________ because they are quantifiable.
A. intangible benefits
B. ad hoc committees
C. IS failures
D. tangible benefits
E. steering committees
D. tangible benefits
Intangible benefits associated with an information system include increased flexibility, enhanced goodwill, and ________.
A. lower operational costs
B. increased job satisfaction
C. lower clerical costs
D. lower computer expenses
E. reduced workforce
B. increased job satisfaction
A runaway project is a common term for information systems projects that ________.
A. are delivered both ahead of schedule and below budget
B. are delivered ahead of schedule
C. never get delivered
D. exceed original schedule and budget
E. are delivered below budget
D. exceed original schedule and budget
________ is a consequence of poor project management.
A. Conducting a feasibility study
B. Training
C. Scope
D. Failure to obtain anticipated benefits
E. Database utilization
D. Failure to obtain anticipated benefits
If a new learning management system (LMS) is included in a project, it is said to be part of the project ________.
A. steering committee
B. scope
C. KPIs
D. improved organizational performance
E. team
B. scope
Project management deals several major variables. Which of the following is the correct list?
A. Scope, time, cost, quality, and risk
B. Scope, time, and cost
C. Scope, time, cost, and risk
D. Time, cost, quality, and risk
E. Scope, time, cost, quality, estimation, and risk
A. Scope, time, cost, quality, and risk
Smaller projects have a(n) ________ failure rate than larger projects
A. smaller
B. larger
C. unknown
D. similar
E. dramatically larger
A. smaller
Project risk ________ if the project team lacks the required technical experience.
A. increases
B. remains unknown
C. dramatically decreases
D. remains the same
E. decreases
A. increases
A project in which the user requirements are clear and stable is considered a(n) ________ project.
A. mandatory
B. unstructured
C. structured
D. high-risk
E. redundant
C. structured
__________ refers to all organizational activities working toward the adoption, management, and routinization of an innovation, such as a new information system.
A. Pilot testing
B. Systems analysis
C. Change management
D. Implementation
E. Conversion
D. Implementation
