Chapter 3 Flashcards
(16 cards)
A stable, formal social structure that takes resources from the environment and processes them to produce output is called a(n) ________.
A. organization
B. business unit
C. capital and labor
D. environment
E. functional unit
A. organization
A collection of routines and behaviours make up a(n) ________.
A. disruptive technology
B. standard operating procedure
C. organizational culture
D. business process
E. organizational environment
D. business process
________ encompasses a set of assumptions about what an organization should produce, how it is produced, and for whom.
A. Disruptive technology
B. Business process
C. Standard operating procedure
D. Organizational environment
E. Organizational culture
E. Organizational culture
Substitute products that perform as well as or better than anything currently produced are called ________.
A. business processes
B. cloud computing products
C. standard operating products
D. organizational environments
E. disruptive technologies
E. disruptive technologies
One of the reasons that information technology flattens an organization is ________.
A. information technology decreases management efficiency
B. information technology has narrowed the distribution of information in the organization
C. decision-making rights have been taken away from lower-level employees due to a lack of information
D. managers receive much more timely and accurate information, thus requiring fewer managers
E. information technology gives less power to lower-level employees
D. managers receive much more timely and accurate information, thus requiring fewer managers
The most common reason for failure of large projects to succeed is ________.
A. lack of proper project management
B. staff with poor skill-sets
C. organizational resistance to change
D. lack of senior management support
E. failure of technology
C. organizational resistance to change
The accessibility, storage, and distribution of information and knowledge is increased dramatically by ________.
A. business intelligence systems
B. the Internet
C. intranets
D. transaction processing systems
E. cloud computing
B. the Internet
All the following are organizational factors to consider when building a new system EXCEPT ________.
A. the organization’s culture and politics
B. the structure of the organization
C. the type of organization and its leadership
D. executive compensation
E. the environment in which the organization must function
D. executive compensation
Firms that do better than others are said to have a ________.
A. better market share
B. more productive workforce
C. change management
D. better organizational culture
E. competitive advantage
E. competitive advantage
The most widely used model for understanding competitive advantage is Michael Porter’s ________.
A. executive support model
B. competitive exchange model
C. compound forces model
D. data model
E. competitive forces model
E. competitive forces model
All the following are advantages of new market entrants EXCEPT ________.
A. they are not locked into old plants and equipment
B. they often hire younger, less expensive, and often more innovative workers
C. they are not encumbered by worn-out brand names
D. they have less capital than an established company
E. they are more highly motivated than traditional occupants in an industry
D. they have less capital than an established company
Market situations characterized by economic value being generated based on the number of people using a product are called ___________.
A. value webs
B. support activities
C. core competencies
D. synergies
E. network economics
E. network economics
________ of an organization’s profits can be attributed to the alignment of IT with the business.
A. About half
B. None
C. About 10 percent
D. One-third
E. All
A. About half
To align IT with business as well as use information systems correctly managers need to perform a(n) ________.
A. structured walkthrough
B. institutional review
C. strategic systems analysis
D. value chain analysis
E. strategic transition
C. strategic systems analysis
Adopting strategic systems generally requires changes in ________ as well as business processes.
A. software
B. personnel
C. hardware
D. senior management
E. business goals
E. business goals
When a strategic system is adopted, managers will need to devise new ________ for coordinating their firm’s activities with customers, suppliers, and other organizations.
A. business goals
B. line items
C. business processes
D. systems
E. budgets
C. business processes
