Chapter 13 Flashcards
(202 cards)
1
Q
What must leaders cultivate in every stage of team development
A
A healthy team spirit
2
Q
What are the five critical attributes present in all healthy teams
A
Trust, ethical behavior sharing information, critical judgment and cooperation
3
Q
What attribute is the core of all healthy team interactions
A
Trust
4
Q
Trust gives teams the freedom to communicate openly, honesty and directly within the group T/F
A
True
5
Q
How might AMN respond to team members that they do not trust
A
By alienating them ,ignoring their input and withholding vital information
6
Q
Trust is vital when sharing and accepting ____ I n a team
A
Information
7
Q
Leaders can promote a tasting atmosphere in a team by being trustworthy and by testing their workers. What else can a leader do to promote trust
A
Value individual differences and encourage open and honest communication
8
Q
Unethical behavior enhances team spirit T/F
A
False
9
Q
In a tema, ethical behaviors conform to your professions accepted principles of right and wrong. What does this include
A
Honestly, integrity, and concern for doing what is right
10
Q
What must teams potently share inside and outside the group in order to be successful
A
Information
11
Q
How can you encourage positive, open and sincere commuicationamong team members while building a team
A
By actively listening and sharing information
12
Q
A lack of sharing information within teams may cause confusion, frustration and the inability to complete
A
Taskings
13
Q
How can a leader increase a teams success
A
- Giving complete access to all necessary data
- Discourgagin members from discounting ideas or feelings
- Encoriuaging active listen gin and vaping individual differences
14
Q
In a tema, teh willingness to accept and encourage constructive criticism increase self awareness. What else does it do
A
It improves tema effectiveness
15
Q
What must teams do to examine their processes and prxctacies.
A
Accept tintragroup feedback and outside evaluations
16
Q
How do intragorup circitism and outside evaluations help build teams
A
By redirecting their focus and energy and quickly correcting problems
17
Q
Critical ____ consistently focuses the tema in the right direction
A
Judgment
18
Q
Cooperation creates _____ an faster results from a. at team
A
Synergy
19
Q
How do successful teams manage differences
A
through win/win negotiations and reaching decisions by consensus, not voting
20
Q
What benefits are created through cooperation in a team
A
Shared ownership of team results and achieving objectives increases team pride and a healthy tema spirit
21
Q
Competing within a team enhances cooperation T/F
A
Falise
22
Q
How can team leaders reduce power play behavior
A
By reemphasizing the specific roles and respoinblitles of each team member
23
Q
Team members must be comfortable with and confident in one another T/F
A
True
24
Q
Why is it vital that leaders establish a health team spirite
A
To drive performance and develop effective teams to accomplish the mission
25
What system establishes priorities, chooses policies and acts to obtain the desired results and required resources at an acceptable cost
The Resource Management System
26
The Resource Mamangemnt System is not a single system. What does it involve
1. Various systems that focus on outputs and resources used
2. Managers effectively using resources
3. Measuring actual versus planned performance
4. Using financial plans and accounting to enhance management controls at each organizational level
27
Resource Management System elements include the execution plan, management and account systems. Name three other elements
Participatory and committee management, resource management teams, and resource management training
28
AF managers oversee activities that cost money, but what do Resource Management System duties refer to in terms resources
The stewardship of money, manpower and equipment
29
HAF and MAJCOPMS make decision about using resources. What role do base level resource managers play in this process
They must effectively manage resources, bt do not control initial resource allocations
30
Financial management is inherent to command T/F
True
31
Commanders actively review financial programs for each work center respoinbilty center that reports to them. How do they improve resource management
They inquire about program conditions, review causes, wight alternatives, direct actions and allocate sufficient resources to RMS training and resource management team efforts
32
Who provides sound financial management and adivce tot he commander and staff in RMS and promotes respoible and proper financial management to ensure the economical and effiencent use of resources
Comptrollers
33
What do responsibility center mangers do
Plan, direct and coordinate subordinate organizations actives
Analyze subordinate organiztional plans
Identify imbalances in resource distribution
Analyze alternative actions
Balance Programs
34
The cost center is the basic production flight or work center. What do cost center managers do
They regulate the consumption of work hours, supplies, equipment and services within their cost center and shift resources to or from various production tasks within the cost center to ensure the proper mix or provide emphasis where required
35
RA are appointed in writing by the respoinbilty center manager. In RMS what resapibnlied do they have
1. Monito and help prepare resource estimates
2. Help develop obligations and expense fund targets
3. Compare resource us in daily operations to projected conuspotion levels
4. Serve as the primary POC on resource management matters of their responsibility center
36
What board detainees RMS priorities and ensures effective resources allocation
The financial management board. They revel approve or disapprove recommendations made by the financial working group
37
What group composed of Line and Staff RA and responsibility center managers
The financial working group
38
The financial working group provides _____ guidance to base activities regarding their primary respoiinbity resources
Technical
39
What four roles do commanders, subordinates, supervisors and individuals play in supply discipline
1. Accurately maintain property records to reflect current inventory and property conditions
2. Ensure peronsll carefully and economically use and safeguard property
3. Provide adequate security, protection and storage for poroperty
4. Make recommendations for preventing FWA
40
A property _____ is any person designated by the Org commander or chief of staFF AGENCY RESPIBJLE FOR GOVENMENT PROPERTY IN HIS OR HER POSSESION
CUSTODIAN
41
For what may property custodian she held liable
The loss ,d esgruciton or damage of any property or resources under their control.
42
Who is responsible for the effiecnet and economical use of an organizations resources
All AF ccommanders and supervisors
43
No AF resource are cost free T/F
True
44
What is everyones principal responsibility when dealing with resources that appear to be cost free assets
To ensure these resources are used in the most cost effective manner
45
Which budget covers costs associated with the operation of all AF organizations
The operating Budget
46
Abuse of the system , resource waste and acts of _____ costs the AF millions in dalliers and resources each year
Fraud
47
_____ is intentional deception that unlawfully deprives the AF of something of value.
Fraud
48
_____ is the extravagant, careless or needles expenditure of AF funds or consumption of AF property.
Waste
49
Should you consider wartime and emerbcuny operations when expelling possible waste in the AF
Yes
50
Abuse is the _____ wrongful or improper us of AF resources
Intentionally.
51
Preventing FWA is of minor concern to the AF T/F
False
52
Who provides policy guidance, develops procedures and establishes and evaluates the AF complaints and FWA pgromas
The secretary of the AF , IG
53
AF personnel have duty to promptly report FWA to whom
An appropriate supervisor or commander, an IG or other appropriate inspector, or through an established frievenace channel
54
Which office investigates criminal allegation of FWA
OSI
55
How may individuals submit FWA disclosures
By memorandum, in person or by FWA hotlines
56
You must identify yourself when reporting gFWA T/F
False
57
The information in FWA disclosure or complaint is privilege and confidential T/F
False (need to know basis)
58
When may FWA compliant information be disclosed
1. When required by law or regulation
2. When necessary to take adversary action against a subject
3. With the approval of the SECAF/IG
59
Access to the FWA summary of results is limited in what ways
The nature of the allegation and findings deteirmen what information is releasable. Complaintants and witnesses have restricted access to IG records as provided by the FOIA and PA. Whistleblower witnesses have additional rights
60
Whistleblowers have no additional right in FWA summary T/F
False
61
The AF follows a ____ based approach to envionromental management
Compliance based
62
operational needs and mission requirements are decent upon the availability of environmental resources T/F
True
63
The AF and DoD establish and maintain an Envionromnetal Management System per EO _____ Strengthening Federal Envionomrnetal, Energy, and transportation Management
EO 13423
64
Typically, installations meet environmental code of federal regulations promulgated by the ____ and implemented by the ____-
Environmental Protection Agency. States
65
What four aspects of the EMS fall under the Plan Step
1. Scope and environmental Policy
2. Identify environmental aspects
3. Legal and other regiments
4. Objectives, targets and programs
66
Name seven aspects of the EMS that fall under the DO step
1. EQ programming and budgeting
2. Roles and responsibilities
3. Internal external communications
4. Docment and records management
5. Emergency response
6. Educations traingina nd awareness
7. Operational controls
67
What six aspects of the EMS fall under the Check step
1. Compliance and conformance assessments
2. Performance monitoring
3. Natural infrastructure assessment
4. Equipment calibration
5. Corrective and preventive action
6. Legal compliance tacking and reporting
68
Name the two aspects of the EMS that fall under the Act Step
1. Environmental Safety and Occupational Health Council management review
2. Continual improvement
69
What system integrates environmental impact analysis, operational risk management and prevention of solution mehtodies
AF environmental management system
70
Installations and Majcoms document aspects and impacts for the installations cities, products and services. How does the AF environmental management sytystem device an aspect
Aspects are elements of the activities, products and services that can interact with the einfomernmetn and produce either positive or negative enviornemtnal impacts
71
What process provides the resources necessary to achieve the goal and objectives of the AF strategic Plan, the organizational level, multi site or installation environmental management system and other major program objectives
The environmental programming and budgeting process
72
When entering evnormnetal requirements into the AF approved programming tools software, what guidance must be followed
EI operations and maintenance programming guides, and supplemental budgeting policy and guidance
73
What must installations ensure adequate envornemtnal operational controls are in place
To control, mitigate or prevent negative environmental impacts
74
What are the types of envionrmntal operational controls
Physical, engineering, and administrative
75
What AFI gonverens the AF inspection program
AFI 90-201
76
What is the ultimate objective of planning, programming, budgeting and execution process
Providing the best mix of forces, equipment and support attainable within fiscal constraints
77
The AF corporate structure implements the planning, programming, budgeting and execution process, increases ____ and enables senior leaderhisop to asses ____ methods of achieving PPBE objective
Management effusiveness; Alternative
78
Planning, programming, budgeting and execution is shared process within the AF, with significant responsibility delegated to whom
1. Director of Programs, Deputy Chief of Staff for Plans and Programs (AF/A8P),
2. Deputy Assistant Secretary for Budget, Office of the Assistant Secrtey of the AF for Finacial Management and Comnptroller
79
PPBE, the DoDs resource allocation system is an iterative process with what four interrelated and overlapping phases
Planning, Programming, budgeting and budget execution
80
The AF Translates top down guidance into meaningful plans and requirements to help develop _____
Future Years Defense Program (FYDP)
81
How does paling Programming, budgeting and execution planning anticipate changes an dudnderstand the long term implications of near term choices and decisions
By defining and examining alternative strategies and analyzing external conditions and trends
82
How do streamlined planning and assessment documents help in the Planning Programming Budgeting and execution process
They prioritize objectives, assess strategies and provide the link between planning and programming
83
PPBE palling provides a program objective to measure the programs ____ Success
Execution
84
How do the AF and the military departments link planned requirements with the resources they need
Through PPBE programming process
85
PPBE programming matches available resources against _____ requirements to achieve the strategic plan and submit program proposals
Validated
86
When does th ePPBE budgeting phase occur
Concurrently with th programming phase
87
During the PPBE process each DoD component ____ submits its proposed budget estimate and its program objective memorandupm
Simultaneously
88
What three steps occur in the preparation of the Budget Estimate Submission of the PPBE process
1. AF budget analysts identify where the program has put AF resources at risk of the Office of the Security of Defense or congressional reduction
2. The comptroller applies the latest inflation figures, flying hour and manner rates
3. The program is put into the OSD budget format and justification documeation is prepared
89
Once the three steps in the Budgeting phase of the PPBE are complete the final position is called the ____ or Program Budget Reiview
Program Objective Memorandum Bdget Estimate Submission
90
Who is the AF lead for PPBE budget and budget execution
Secretaty of the AF for financial Management and Comptroller
91
What does PPBE Budget execution focus on
Running the AF day to day at Headquarters AF, Filed Operating Agency, MAJCOM, Wing and Unit levels
92
During budget execution for he PPBE process, Congress prohibits flexibility whiten the operation budgets T/F
False
93
One key part of PPBE budget execution is the MAJCOMs operations and Maintenance Operation Plan. When is the /af Program execution reviewed
During MAJCOM budget execution reviews held in February, April and July
94
How do SNCOs contribute to the PPBE process
They help establish and forecast budgets to ensure sufficient funds are available to accomplish the mission
95
Who has several responsibility and acocuntabilthy for the operation fo an AF isntallation
The installation commander
96
Succesful Facility management releases heavily up the _____ organization
Using
97
The unit CC reinstates primary and alternate facility managers for each facility assigned to the Org. What are the grade requirements for the positions
An Officer, E-5 or above, or a civilian equivalent
98
Facility managers submit work requests utilizing established processes to whom
The base civil engineer customer service unit
99
Emerby work is work that corrects an issue poing an immediate threat to what four things
Mission, life, safety or health
100
Emebercny work must be iditnifed to the base civil engineer customer service unit by the quickest means possible T/F
True
101
Facility managers submit and AF Form for all non emergency work
AF From 332
102
Who is charged to provide, operate, maintain, restore and protect th built and natural infrastructure necessary to support the AF mission
The base civil engineer squadron
103
What are the respoinsbilietes of the Base CE customer service unit
1. Typically manages the installations facility manager program
2. Provides initial and recurring training for facility manager
3. Identifies the processes and procedures required fr submitting work requests
4. Recives and reviews all incoming work request for validity
5. Verifies scope
6. Ensures the work request is coordinated with the appropriate agencies such as fire, safety and environmental.
104
What is the difference between direct scheduled facility work and planned facility work
Direct scheduled work does not need detailed planning and can be sent directly to the required shop for execution. Plan work requires detailed planning, scheduling of multiple shops and lead time for material acquisition
105
Is relocating a doorway and associated exit signs cdirect scheduled work or planned work
Planned work
106
When facility work exceeds the scope orcapbility of the operations flight, who does the operations flight chief pass the request to
The base civil engineers engineering flight
107
The real property inventory must be complete and put do ate with source documentation for audit perupsoses to support finical improvement and audit readiness T/F
True
108
In facility management, ____ is the identification fo facility work to statist current and future mission reuiemtnes
Planning
109
Name five methods the base civil engineer uses to identify facility requirements
1. Annual space utilization surveys
2. Biennial commanders facility assessments
3. Envionronental compliance status assessments
4. Asset management plans
5. User or occupant identified requirements
110
In faculty management. _______ is the process of acquiring the authority and resources necessary to accomplish planned facility work
Programming
111
What is a key element of programming facility requirements
Proper work classifcation
112
Work authorization, approval levels and fund sources vary with work ____ in facility management
Classification
113
How is real property maintnece work xclassifeid
As maintenance, repair or construction
114
Operaiotns and mangement (O and M) appropriation funded unspecified minor military consutrion projects may not exceed $750,000 in cost with what exception
Active component projects intended solely to correct a deficeicney that is life, health or safety treating (1.5 Milion is the limit)
115
Whos prior approval and notification is required when facility projects are solely t correct a life, health or safety treating deficiency and cost more than 750,000
The assistant secretary of the AF, Installations, with congressional notification
116
Who utilizes the real property inventory to make panning, programming, and budgeting decisions
AF leadership, The DoD and Congress
117
What information does the audit trail formed from teh real property inventory reveal
When a facility was constructed as well as the cost for any alterations and improvements accomplished by miltary and minor construction
118
A complete real property inventory consists of what three things for which the AF has real property approval documentation from the base civil engineer and be filed with the ____ ad directed
Real property Officer
119
Who is the nations target energy consumer
The federal government
120
By the end of FY15 the goal is to improve enegery efficiency through he reduction of facility enemy intensity by a Toal of _____ percent compared to energy use in FY03
30 Percent
121
The greenhouse gases reduction goal aims to reduce emissions in absolute terms by FY _____ relative to a 2008 baseline
FY 20
122
New construction and major renovation of facilities must comply with AF sustainable design and development policy and incorporate sustainable practices. What percentage of existing facility inventory must incorporate sustainable practices by the end fo FY15
15%
123
All new construction and major faculty renovations must become ______ energy faciilteys by 2030
Net Zero
124
Give several examples of agency acquired goods and services that incorporate the use of sustainable environmental practices
Biobased, environmentally preferred, energy efficient, water efficient and recycled content products
125
Relative to FY05, petroleum consumption is to be reduce by _____% annually, and alternative fuel is to be increase by _____% annually though FY20
2%; 10%
126
The energy policy act of 2005 requires that ____% of electrical consumption be generated by renewable recourses from FY10 through FY12 and ____ % thereafter
5%; 7.5%
127
With respect fo proving energy management, each agency shall reduce the use of petroleum within its facilities. how may they accomplish the reduction
By switching to a less greenhouse gas intensive, neonpetromum engird source such as synoptic or renewable energy sources
128
Electronic products procured must be at least 98% compliant with electronic product enviornemtnal assessment tool standards T/F
False bust be 95% copliant
129
Relative to FY07, though life cycle cost effective measures, potable water consumption intensity must be reduced by ____% by the end of Calnder you 2020
26%
130
Industrial, land ape and agricultural water consumption must be reduced by _____ percent annually or _____ percent by the end of FY20, relative to a baseline consumption inf FY10
2 Percent; 20 percent
131
Compliance with energy management policy is assessed by measuring what two areas
Mobility Energy and facility energy
132
How is the reduction of mobility energy assessed
By measuring actual petroleum consumption
133
How is redcoat of faculty energy assessed
By measuring the consumption of electricityl,coal, natural gas, petroleum, water including all installation facitlies except privatized housing and facilities meeting Department of Energy exclusion requirements
134
Research your topic to support your communication goals. What are the five approaches to effective research
1. Review the purpose and scope of the overall project
2. Assign a deadline for the research
3. Ask the Boss
4. Determine what you know about the topic
5. Determine where to look for information
135
Sometimes you may need to do preliminary research just to scope out the effort required for your communication goal T/F
True
136
Why should you assign a deadline to finish your communication research
To ensure you don't run out of time for the other steps
137
To save some time, who should you ask for suggestions of where to start with a research project
Your supervisor
138
They you should first look to your own knowledge about a research topic, what should you guard against while doing so
You own biases
139
List some sources of information for your research project
Coworkers, base personnel, office files, printed references, computer network references, the internet and library
140
Name six common types of evidence you'll use to support your ideas when communicating
Definition, testimony, statistics, examples, facts, and explanations
141
A ____ is the precise meaning or significance of a word or phrase
Definition
142
In communication, what is considered testimony in support of your claim
The comments of recognized authorities including direct quotations or paraphrases
143
What evidence provides as summary of data that allows your audience to better interpret quantitate information
Statistics
144
How should you handle statistics when supporting your ideas
Keep them simple and essay to understand, round them off and document their exact source
145
What is specific instance chosen to represent a larger fact, in order to clarify an abstract idea or support a claim
Example
146
Good examples ore appropriate brief and interesting, and often presented in groups of ____ or ____ for impact
Two ro three
147
A ____ is a noncontroversial piece of data that can be objectively verified
Fact
148
Should you handle inferences as testimony or as fact
As testimony
149
list the three styles of explanations used to support ideas
Analysis, comparison and contrast, and description
150
Which type of explanation separates a whole into smaller pieces for further study, clarifying a complex issue by examining one piece at a time
Analysis
151
In explanations, comparison dramatizes similarities between two objects or situations. What does contrast do
Emphasizes differences
152
What type of explanation gives details, painting a picture with words
Description
153
When you organize and outline your communication, select a ____ to help you and your readers move systematically and logically though your ideas
Pattern
154
What factors influence your choice of pattern to organize and outline your communication
Your purpose, the needs of your audience and the nature of your material
155
List the eight common organizational patterns of communication
Topical, compare or contrast, chronological, sequential, spatial or geographical, problem and solution, reasoning and logic, cause and effect
156
Which organizational pattern of communication presents groups of ideas, objects or events by categories
Topical
157
When would you use the compare and contrast pattern of organization for communication
To discuss similarities or differences
158
You want to discuss events sequentially from past to present. Which organizational pattern should you use
Chronological
159
The sequential pattern of organization is a step by step approach, similar to the chronological pattern. When would you use the sequential pattern
To describe a sequence of steps to complete a technical procure or process
160
Which organizational pattern of communication starts at some point in space an proceeds in sequence to other points
Spatial or geographical
161
Describe the problem and solution organizational pattern of communication
It identifies and describes a problem and possible solutions or an issue and possible techniques to resolve it
162
Witch organizational pattern of communication states an opinion, then provides support for that position
Reasoning and logic
163
You want to lead your audience down the path to your point of view on an issue. Which organization pattern of communication should you choose
Reason and logic
164
The ____ and ____ organizational pattern of communication shows how one or more ideas, cautions or conditions lead to others
Cause and effect
165
When writing a draft you should focus on grammar, punctuation, spelling and word choice
False
166
How can you avoid losing focus when writing a draft
Periodically check your outline
167
You should break your draft into what three part structure
Introduction, body , and conclusion
168
What should the introduction to your draft do
Capture your audiences attention, establish rapport and announce your purpose
169
A Drafts typical introduction has what tee components
Stage setting remarks, Purpose statement and overview
170
Which of the three components of a drafts typical introduction is optional, especially in very short messages
Stage setting remarks
171
If you could only keep one sentence in a drafts introduction which one would it be
The purpose statement
172
The ____ in your introduction clearly presents your main points, previews your paragraph sequence and items your main points to your purpose
Overview
173
The ___ of your draft includes your main ideas and supporting details for your message
Body
174
Generally you should write a separate paragraph in the body of your message for each main idea T/F
Trued
175
IN a well arranged communication, what part come last, summarizing the main points and leaving a sense of closure
The conclusion
176
the conclusion of your draft should bring up new information to avoid repetition T/F
False
177
Paragraphs group related ideas into single units of thought. What should each paragraph contain as its focal point
A topic sentence
178
Prepare all AF correspondence suing plain language. Give examples of plane language
Using logical organization, common everyday words, pronouns such as you and others, the active voice and short sentences
179
Internal transitions are used within a sentence to improve its flow. how are external transitions used
To link separate paragraphs together
180
What are the three considerations when drafting sentences
Use the active voice, avoid smothered verbs, and us parallelism
181
Does the active voice or the passive voice show the subject as the receiver of the action
Passive voice
182
Keep verbs active, lively, specific, concise and out in front not hidden t/F
True
183
____ construction uses a constant pattern when making a list and doesn't mix things and actions, statements and questions, or active and passive voice
Parallel construction
184
Even experience writers can have a hard time getting started T/F
True
185
List five fears that lead to writers block
Failure, rejection, success, offending, nd running out of ideas
186
Writing just the topic sentences for each paragraph is one way to overcome writings block. Name several others
Brainstorm or free write to get started, don't procrastinate, don't worry about constraints on the first draft, bounce ideas off a friend or coworker, us visuals to show meaning and develop rituals or routines to get in the mood to write
187
To edit efficiently, read your document at least ____ time
Three
188
What should you do on the first editing pass
Look at the big picture
189
On the first editing pass, what should you ensure about the purpose statement
That it answers the original tasker and is contained in the introduction
190
What should you ensure in each paragraph during the first editing pass
That they clearly relate to the purpose statement, contain all main points and are arranged in a consistent order
191
What should you check on the second editing pass
paragraphs, structure and clarity
192
What three areas should you focus on in each paragraph during the second editing pass
Unity of focus, topic sentences, and supporting ideas
193
On the second editing pass, ensure each paragraph contains _____ main points
One
194
A a paragraph should have one sentence that captures its central idea. What is this called
The topic sentence
195
How many sentences should a paragraph contain in total
Three to seven
196
What should you check on the third editing pass
Sentences, phrases and words
197
Why should you read the paper out loud during the tried editing pass
Because you may catch more errors when you slow down and use to senses - seeing and hearing
198
Fight for feedback and have a second person review your communication. Who should you choose to give feedback
Coworkers familiar with the issue and its jargon or an expert in an area of compunction
199
If you are feedback review, you should be consistent, objective, sensitive to the stated purpose and stick to what the person what's from your review. Should you mark every possible change to the the author
No, distinguish between necessary, desirable and unnecessary changes. Only give the author a sense of what really needs to be changed
200
To give effective feedback you should concentrate on improving content, not writing style or personal preferences. Should you use general statements or pinpoint specific problems
Pinpoint specific problems
201
List the four writing feedback philosophies
Describe rather than judge, Be both positive and negative,- consider strong and weak points, strive to be specific, and direct feedback at behavior the author can control
202
As a supervisor providing feedback for a subordinate, you should be tactful and patient. Should you help inexperienced subordinates revise or rewrite their communications
yes, if necessary
