Chapter 3 Policy & Procedure Flashcards
Describe the differences in wording between Standard Operating Procedures (SOPs) and Standard Operating Guidelines (SOG’s)
● SOP’s are the laws of the department and can result in legal action if they are not followed.
● Standard Operating Procedures use defining words such as must and will.
● SOG’s are guidelines that can be followed to mitigate a myriad of events but unlike SOP’s they can be deviated from if there is just cause.
● Standard Operating Guidelines use defining words such as may and shall.
Standard Operating Procedures are written policies for Fire/Rescue Department operations. List what areas that the SOP’s include but are NOT limited to.
● Conduct
● Station Duties
● Fire Response
● Training Procedures
As per SOP #2C-9.65 Request for Change of Shift, describes the responsibilities of a member involved in a shift trade.
● Complete and sign the Shift Trade Form.
● Submit the completed (trade sheet) to the Station Captain for approval.
● Report for duty at the appropriate station at the appropriate time.
● Arrange for a qualified replacement, to report for duty in the event that the member responsible for the trade is unable to fulfill their obligation.
Describe the types of unacceptable conduct by a member that will not be tolerated within the Edmonton Fire Rescue (Services).
● Report for duty when impaired by alcohol or drugs.
● Discuss specific facts about any fire, medical or emergency response with any person not employed with the EFRS, except when authorized by EFRS
management.
● Furnish specific information relating to the business affairs of (EFRS) with any person not employed by (EFRS), except when authorized by (EFRS) management.
● Make false statements, which may discredit the (EFRS) or any of its members.
● Meet salespersons or clients to conduct personal business,
● Endorse a product marketed for the fire or medical services to non-ERD
employees.
● Harass or discriminate against anyone.
● Use their uniform, badge, rank, or position for personal gain.
Where would Departmental Bulletins and Notices be located?
In the Station Officers’ office and in the station’s lounge or kitchen.
What 4 items are included in Uniform #3: Class C
● Mess Kit: Reds
● Honour Guard: Blues
● Honour Guard: Reds
● Specialized Coveralls
Define standard operating procedures (SOP’s)
Standard operating procedures are the laws of the department and these directives must be adhered to
Define standard operating guidelines (SOG)
Standard operating guidelines are guidelines developed for the safe and efficient mitigation of a myriad of events
What are the 5 types of harassment as per SOG#1-5.80 version 4
-sexual harassment
-verbal harassment
-physical harassment
-visual harassment
-emotional harassment
What is the maximum amount of shifts traded for members of EFRS as per SOG#2C 9.65 version 6
22
What is uniform #1 class A and where is it worn (6 points)
Public duty dress
Funerals
Remembrance Day ceremonies
Parades
Investitures
Other occasions when directed
