Chapter 5: Business Level Strategy Flashcards

(23 cards)

1
Q

what does “generic” mean in terms of generic business-level strategies?

A

the framework can be applied to all industries

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2
Q

what does “business-level” mean in terms of generic business-level strategies?

A

how a business competes in selling a product to a market

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3
Q

business strategies answer the question of?

A

how should we compete

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4
Q

corporate strategies answer the questions of?

A

what business should we be in

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5
Q

what do cost leaders do

A

try to minimize cost so they can set a relatively low price in the market to attract customers

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6
Q

cost drivers

A

things and activities that make up the cost of operating a business

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7
Q

drivers of cost leadership (EVML)

A

+ economies of scale
+ value chain linkages
+ minimal product features, variety, service levels
+ low wages and efficient hiring, training, motivation

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8
Q

what is an example of cost leadership strategy with food?

A

fast-food companies

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9
Q

the experience curve

A

By gaining experience, and performing activities more efficiently, firms are able to reduce costs.

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10
Q

differentiators

A

features added to a product to make it more unique than other offerings, at a higher cost

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11
Q

premium

A

Compared with cost leaders, differentiators charge a premium. The premium (“added price”) covers the cost of the added features.

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12
Q

Drivers of differentiation (BUSTIECCG)

A

+ brand image (prestige)
+ unusually high quality
+ technology
+ customization
+ innovation
+ generous or unique features
+ superior customer service
+ extensive dealer network
+ convinient access

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13
Q

cost leadership risks (3)

A

+ percieved as being “cheap”
+ hard to quickly adapt to change
+ overlooks key industry shifts

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14
Q

differentiation risks (5)

A

+ not all features are valuable
+ too much differentiation
+ premium price is too high
+ can be immitated
+ dilution of brand identification

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15
Q

what is the best cost strategy?

A

integrated cost eadership/ differentiation strategy.

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16
Q

Advantages of focus (5)

A

+ large firms overlook small niches
+ Overcome lack resources to compete industry wide
+ serve the market segment effectively
+ minimize R&D costs by copying innovaters
+ leverage spinoff assests

17
Q

risks of focus

A

+ may be outfocused by competitors
+ large firm may enter niche
+ Preferences of niche market may change to match broad market

18
Q

remember:

A

you can not be all things to all people

19
Q

economies of scale

A

buying/selling in bulk

20
Q

how is cost leadership achieved

A

Reducing costs by selling in bulk, reducing labor costs, and offering products that are not that expensive to make.

21
Q

there is only one way to achieve ____ ___ _______, but there are many ways to achieve _______.

A

low-cost leadership; differentiation

22
Q

what is the scope of the strategy

A

broad market or narrow focused market

23
Q

what is the source of competitive advantage

A

low cost leader or differentiation