Chapter 9: Executing Strategy through Organizational Design

Question 1

What does straegy implemntation aim to achieve?

Answer 1

managing the behavior of employees

Question 2

What is organization structure/design?

Answer 2

refelcts the devision of labor and the reporting realationships

Question 3

Vertical Linakages

Answer 3

supervisor to subordinate

Question 4

Horizontal Linkages

Answer 4

supervisor to supervisor

Question 5

Alfred Chandler said…

Answer 5

structure followsstrategy

Question 6

Which is more easily changed, structure or strategy?

Answer 6

structure

Question 7

When all employees report directly to the owner/manager

Answer 7

simple structure

Question 8

An organizational structure that groups employees into departments based on their speacilizationa and functions.

Answer 8

functional structure

Question 9

When a firm continues to grow and created subsidiaries or aquires new businesses they will likey use what kind of structure?

Answer 9

multidivisional structure

Question 10

What are the three main types of organizational controls?

Answer 10

• output controls
• behavior controls
• clan controls

Question 11

output controls

Answer 11

to provide incentives or corrective actions based on a desired output. Think sales closing quota

Question 12

behavior controls

Answer 12

calls for certian behaviors that are thought to lead to the desired outcomes. Think number of sales calls quota

Question 13

clan controls

Answer 13

to rely on shared values and norms in the organization to control behavior. Think culture of a sales department to spend at least three hours a day making customer calls

Question 14

division of labor

Answer 14

the process of splitting up a task into a series of smaller tasks, each of which is perfomred by a speacialist

Question 15

organizational structure

Answer 15

how tasks are assigned and grouped together with formal reporting realationships

Question 16

unity of comand

Answer 16

principle that states that each person within an organization should only report directly to one supervisor

Question 17

informal linkages

Answer 17

unoffical realationships such as personal friendships, rivalries, and politics.

Question 18

simple structure

Answer 18

Structures that do not rely on formal systems of division of labor, often because one person performs all of the tasks that the organization needs to accomplish.

Question 19

functional structure

Answer 19

Organizational structure whereby employees are divided into departments that each handle activities related to a functional area of the business, such as marketing, production, human resources, information technology, and customer service.

Question 20

multidivisonal structure

Answer 20

Organizational structure whereby employees are divided into departments based on product areas and/or geographic regions.

Question 21

matrix structures

Answer 21

an organizational structure that relies heavily on cross-functional teams that each work on a different project.

Question 22

boundryless organization

Answer 22

an organization that removes the usual barriers between parts of the organization as well as barriers between the organization and others

Question 23

organizational control systems

Answer 23

allows executives to track how well the organization is performin, identify areas of concern, and then take action to address the concerns

Question 24

managment by objectives

Answer 24

a process wherin managers and employees work together to create goals

Question 25

quality circle

Answer 25

a formal group of employees that meets regularly to brainstorm solutions to organizational problems

Question 26

sensitivity training groups

Answer 26

groups of people that meet to discuss emotions, feelings, beliefs, and biases about workplace issues to gain a greater understanding of themsleves and others

Question 27

sole proprietorship

Answer 27

Refers to a company that is owned by one person.

Question 28

partnership

Answer 28

Refers to a legal form of business where two or more partners share ownership of a company.

Question 29

corporation

Answer 29

A legal form of ownership wherein shares of ownership are publicly traded in stock markets and management is performed by professional executives.

Question 30

s corporation

Answer 30

special type of corporation wherein the company’s profits and losses are reported on owners’ personal tax returns in proportion with each owner’s share of the company.

Question 31

LLC

Answer 31

A form of ownership that is granted in state laws where owners are not personally responsible for debts that the LLC accumulates (like in a corporation) and the LLC can be run in a flexible manner (like in a partnership).